What are the responsibilities and job description for the Customer Service Representative position at Olshan Foundation Solutions?
Olshan Foundation Solutions has an Office Assistant position available for a dedicated, friendly, and reliable team member. You will be the first point of contact for customers and support the sales staff by securing customer appointments. Join for great benefits, a friendly team, and on-the-job training.
Olshan Foundation Solutions has been helping families live better since 1933! We are the premier Foundation Repair experts and enjoy helping families with their home foundation repair needs. We have multiple locations in the heart of the U.S. and have a strong company culture based on dedication, family, integrity, and continuous improvement.
Benefits:
- Career development and advancement opportunities
- Paid time off (holiday, vacation and sick time)
- Medical, dental, vision, and life insurance
- Tuition reimbursement
- Casual dress code (you can wear jeans to work)
Responsibilities:
- Answer and screen incoming phone calls
- Schedule service appointments around the Jackson area
- Create and update records ensuring the accuracy and validity of information
- Maintain up-to-date knowledge of services
- Perform other clerical duties such as filing and faxing
- Part Time or Full Time available
Requirements:
- Proven experience as an office assistant, receptionist, dispatcher, or other relevant administrative role
- Customer service oriented
- Proficiency in MS Office
- Accounting Experience
- Working knowledge of office equipment
- Excellent written and verbal communication skills
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Must pass a pre-employment drug test and background check
