What are the responsibilities and job description for the Tier 1 Helpdesk Associate position at Olsten?
Are you a problem-solver with a passion for customer service? Do you thrive in a fast-paced environment? We are looking for a Tier 1 Help Desk Associate to join our Dynamic team in Florence, South Carolina!
As a Tier 1 Help Desk Associate, you'll be the first line of support, delivering top-notch service to our customers. With your troubleshooting expertise and call center experience, you'll resolve technical issues and ensure our clients have the best experience possible.
Key Responsibilities:
Monday-Friday
8:00 AM-5:00 PM
$17.00 Hourly
Olsten Staffing has been matching great candidates with great opportunities for over 60 years! We have opportunities in a wide range of industries and businesses for employees of all skill levels. We offer temporary, temp-to-hire, and permanent positions. Olsten also offers a full benefits package to every employee including 401-k and long term/short term disability, medical, dental, vision and more!
Interested applicants are encouraged to apply directly to this ad or you may call our office at 843-664-1191 for additional information and consideration.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy information Statement, which explains how we will use your information,
Please visit www.olsten.com/candidate-privacy/
Pay Details: $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.olsten.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
As a Tier 1 Help Desk Associate, you'll be the first line of support, delivering top-notch service to our customers. With your troubleshooting expertise and call center experience, you'll resolve technical issues and ensure our clients have the best experience possible.
Key Responsibilities:
- Provide exceptional customer service by responding to inbound calls and emails.
- Troubleshoot technical issues and provide solutions over the phone or through chat.
- Document and track support cases in our system.
- Collaborate with team members to escalate complex issues as needed.
- Maintain a positive, customer-first attitude at all times.
Monday-Friday
8:00 AM-5:00 PM
$17.00 Hourly
Olsten Staffing has been matching great candidates with great opportunities for over 60 years! We have opportunities in a wide range of industries and businesses for employees of all skill levels. We offer temporary, temp-to-hire, and permanent positions. Olsten also offers a full benefits package to every employee including 401-k and long term/short term disability, medical, dental, vision and more!
Interested applicants are encouraged to apply directly to this ad or you may call our office at 843-664-1191 for additional information and consideration.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy information Statement, which explains how we will use your information,
Please visit www.olsten.com/candidate-privacy/
Pay Details: $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.olsten.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Salary : $17
