What are the responsibilities and job description for the OluKai Retail Lead - Wailea position at OluKai-Kaenon-melin-Roark?
As the OluKai Retail Lead, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry.
We have the following position(s) open for this role:
- Full Time - 32hrs or more
- Part Time - 20 to 29 Hours
What you bring:
- Ability to consistently hit goals and plans set forth by company and/or management.
- Leadership capabilities to uphold and enforce company policies, procedures, and corporate directives.
- Responsibility to open and close the store to standard and for store keys and security measures.
- Confidence to be the Manager on Duty when needed.
- Basic coaching to Retail Associates as needed.
- Ability to engage with new customers and build immediate and lasting rapport.
- Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
- Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
- Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
- Attention to detail, upholds visual standards and store cleanliness.
- Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
- Thorough understanding of POS best practices and use for a seamless consumer experience.
- Be a brand ambassador for OluKai. Participate in local events and giveback programs.
What we Offer:
FT Lead >32hrs/wk
- Development and Growth Opportunities
- Employee Discount to all Archipelago brands (OluKai, Roark, Melin, Kaenon)
- Comped yearly product from all Archipelago brands
- Flexible work schedule
- Snack/beverage reimbursement up to $75
- Bonus Program eligibility
- Team building events
- Medical, Dental, Vision insurance
- 401k and 401k employer matching
- Paid Time Off
PT Lead
- Development and Growth Opportunities
- Employee Discount to all Archipelago brands (OluKai, Roark, Melin, Kaenon)
- Comped yearly product from all Archipelago brands
- Flexible work schedule
- Bonus Program eligibility
- Team building events
Additional Skills & Qualifications:
- 6 months-1 yr retail management or similar service environment experience
- Must be available for at least three (4-8hrs) shifts a week
- Strong interpersonal and communications skills both verbal and written
- An independent work ethic, excellent time management skills and organizational abilities
- Positive attitude and high integrity
- Must be able to lift, carry or otherwise move objects weighing up to 30lbs.
- Desire to learn and grow within the company
Salary : $19 - $21
