What are the responsibilities and job description for the Event Security – Pine Knob Music Theatre position at Olympia Entertainment?
Crowd Manager (Event Security) - Pine Knob Music Theatre
Job Description
The Crowd Manager is responsible for maintaining security and safety at venues and to ensure policy and procedures are followed to provide a safe and enjoyable environment for colleagues and guests attending events.
Key Responsibilities:
- Ensure security and safety of colleagues and guests
- Ensure security and safety of the venue
- Manage the movement of activities and guests
- Perform security screening through the use of Walk Through Metal Detectors (WTMD), handheld wands and bag checks
- Monitor, patrol and respond to emergency situations inside/outside venues
- Interact with guests attending events, provide information and direction in a positive and friendly manner
- Provide effective communication both verbal and written where appropriate
- Identify, diagnose and resolve safety concerns;
- Effectively generate safety awareness and enforce security best practices
Minimum Knowledge, Skills and Abilities:
- High school diploma or general education degree (GED)
- Possess a high level of integrity and ethical standards
- Excellent customer service skills
- Flexible schedule; must be able to work most event dates and times
- Ability to work well under pressures and maintain a positive and professional attitude
- Ability to sit, stand, navigate stairs, and/or walk for extended periods of time
- Ability to conduct screening including physical searches and use of a hand held wand
- Must have the physical stamina to function in a dynamic, demanding work environment
- Effective communication skills and the ability to write an effective incident report
Working Conditions:
- Exposure to high noise levels
- Exposure to strobe lights
- Varying weather conditions, from extreme heat to freezing temperature
- Ability to lift up to 20 lbs.
- Job Type: Part-time
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Flexible schedule
Work Location: One location
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