What are the responsibilities and job description for the Server, Member Dining position at Olympia Fields Country Club?
Description
ABOUT OFCC
Founded in 1915, Olympia Fields Country Club is steeped in tradition and has a rich history of excellence and prestige. For over 100 years, OFCC has hosted such prominent events as the US Open, the US Amateur Championship, the US Senior Open Championship, numerous Western Opens, the PGA Championship, the KPMG PGA Women's Championship, and most recently, the BMW Championship.
As a private club, we strive to create an extraordinary, unparalleled member experience designed to meet every aspect of our member's needs. Our employees are the heart of everything we do and the foundation of our success and the member experience. OFCC is a truly remarkable place, not only for our members but also for our employees. Working at OFCC allows you to gain knowledge, develop skills, and work with an outstanding team of hospitality professionals while bringing nothing but an unrivaled experience for our members and guests. Expect a hospitality-focused, fast-paced environment that will foster growth and advancement. For more information, please visit our website at www.ofcc.org
SUMMARY
The Server creates a welcoming and exceptional experience for the Club’s members and guests at the Club’s three restaurants – 1915, Stagg, & 73rd Hole. Responsible for providing a five-star member dining experience, ensuring the timeliness and accuracy of orders, and anticipating member needs.
KNOWLEDGE, SKILLS, ABILITIES
- Possess a personality that makes people feel welcome, with a passion for providing an outstanding member experience.
- Excellent interpersonal, diplomatic, and communication skills.
- Excellent problem-solving and critical-thinking skills. Ability to think on your feet.
- Strong organization and prioritization skills.
- Projects a calm, professional demeanor at all times and works well under pressure.
- Ability to proactively anticipate member and guest needs.
- Must be reliable and punctual.
- Superior working memory.
- Self-motivated and accountable for one's actions.
- Ability to work independently and as a team member.
Requirements
EDUCATION, CERTIFICATIONS & EXPERIENCE
- Basic math skills.
- Prior server experience is preferred.
- 2 years of food & cocktail service experience
- Fluent in written and conversational English.
- Experienced computer user.
- Comfortable working inside and outside in a hot and noisy environment.
- Must be able to stand for long periods and move freely about the member dining spaces.
- Frequently lifts, carries, pulls, and pushes up to 20 lbs.
EXPECTED WORK HOURS
- This is a partial-year position from March through October.
- Full-time (32 hours) preferred.
- Varying schedule that includes weekends and holidays. Daily shifts between 6:30 am to 10:00 pm.
- Overtime may be required to meet increased membership needs.
BENEFITS
- Competitive pay plus tips.
- Employee referral program.
- Free employee meals.
- Fun and friendly team, an opportunity to make lasting connections.
- An opportunity to learn and network within the hospitality industry.
