What are the responsibilities and job description for the Housekeeping Supervisor position at OLYMPIA HOTEL?
Are you an experienced Housekeeper looking to progress in your career? Do you love working in a fast paced environment while supporting a dynamic team? Olympia Hotel at Capitol Lake is looking for a Housekeeping Supervisor with an eye for detail!
The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections; such as inspecting guest rooms and ensuring they are cleaned up to standards, assist Housekeeping Team as needed, provide necessary training. Responsible for assuming all Housekeeping Manager functions in their absence.
Job Duties & Functions
• Approach all encounters with guests and associates in a friendly, service oriented manner
• Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations
• Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained
• Inspect all assigned rooms and report availability to the Front Desk
• Oversee the organized closing of the floors at the end of the day, ensuring the housekeepers carts are clean and restocked with linen
• Ensure records of daily assignments are completed, signed off on and turned into the Housekeeping Office on time
• Maintain key control system
• Supervise all staff in Laundry and Housekeeping, holding them accountable and responsible for their work performance
• Submit proper documentation regarding poor work performance, misconduct, excessive
absenteeism, lateness and improper attire
• Handle items for "Lost and Found" according to the standards
• Be familiar with all hotel policies and rules
• Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests,
managers and other associates
• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period
• Initiate work orders for repairs and maintenance for doors, plumbing, heating/air, electrical
equipment, furniture, carpets, drapes, etc. Follow through on each work order until completed.
• Oversee proper and constructive training of housekeeping team
• Motivate, coach, and counsel staff as necessary
• Collect all keys and assignment sheets daily at the end of the shift
• Ensure completion of regular maintenance and cleaning projects on a biannual basis
• Perform any other duties as requested by management
Job Requirements:
· Previous hotel housekeeping or supervisor experience required
· Ability to walk, stand, bend, squat, stoop, twist, push up to 60 lb carts, lift up to 25 lbs, walk stairs, pull, kneel, grasp, and hold items
Salary : $15
