What are the responsibilities and job description for the Client Account Associate position at Olympic Executives and Associates?
We are excited to welcome a motivated individual to our team as an Entry-Level Client Account Associate! This is a fantastic opportunity for someone looking to start their career in telecommunications, where you'll have the chance to provide top-notch service while participating in a comprehensive, paid training program. If you're ready to take on leadership opportunities and help customers find the best communication solutions, we want to hear from you!
Key Responsibilities:
- Be the first point of contact for potential clients, helping them discover the best telecommunications products and services to meet their needs.
- Share your knowledge of our products and services, providing personalized recommendations and answering customer questions.
- Foster long-term relationships with clients, ensuring their satisfaction and continued loyalty.
- Learn from experienced Team Leads by shadowing and gaining insights into effective client interactions and service delivery.
- Build expertise in various telecom offerings, including mobile plans, internet services, devices, and customer support.
- Participate in virtual meetings and onsite training to stay updated on industry trends and business developments.
- Maintain accurate records of client interactions to ensure timely and effective issue resolution.
Preferred Skills:
- Friendly, approachable, and empathetic – your communication style enhances the client experience.
- Quick-thinking with a solution-oriented mindset to tackle challenges as they arise.
- Strong communicator committed to continuous personal and professional growth.
- Detail-oriented, ensuring efficient operations and customer satisfaction.
- Adaptable, thriving in both team environments and fast-paced settings.
Job Type: Full-time
Pay: $52,915.00 - $55,683.00 per year
Benefits:
- Professional development assistance
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate:
- Chattanooga, TN: Relocate before starting work (Required)
Work Location: In person
Salary : $52,915 - $55,683