What are the responsibilities and job description for the Call Center Agent position at Olympic Medical Center?
Take the Next Step : Call Center Agent I - Central Access Services
- APPLY NOW! Careers {rel="nofollow"}Location :
- Port Angeles, WA Schedule : Full-Time (1.0 FTE), Day Shift Hourly Wage : $18.49 - $26.07Why This Role is Your Perfect Fit : Are you looking to advance your career in a dynamic and impactful role? At Olympic Medical Center, we're seeking enthusiastic individuals to join our Central Access Services team. As a Call Center Agent I, you'll be the friendly voice helping to connect our patients with the care they need while gaining valuable experience in a supportive environment.What We Offer : Competitive Hourly Wage : $18.49 - $26.07Comprehensive Benefits Package : Careers | Olympic Medical Center {rel="nofollow"}Your Role and ImpactAs a Call Center Agent I, you will : Provide Excellent Customer Service : Deliver exceptional service in line with Olympic Medical Center standards, addressing patient needs with professionalism and empathy.Manage Communications : Handle incoming phone calls and messages for all OMP provider-based clinics and Hospital Outpatient Departments, documenting and routing messages accurately in the EHR system.Schedule Appointments : Efficiently schedule patient appointments, answer inquiries, and assist with any other scheduling-related tasks as needed.What We're Looking For : Education : High school diploma or GED required.Experience : Preferred experience in customer service, reception, or a call center environment; knowledge of medical terminology is a plus.Skills : Strong communication skills, attention to detail, and the ability to manage multiple tasks effectively.Join Olympic Medical Center and advance your career in a role that offers competitive pay, extensive benefits, and a supportive work environment. Apply today to become a key player in our Central Access Services team and make a meaningful impact on patient care!Olympic Medical Center is an Equal Opportunity Employer. For more information, visit EEOC {rel="nofollow"}.Ready to take the next step? Apply now and join us in providing exceptional care and service!
Salary : $18 - $26
