CENTER MANAGER

Job Summary:

The Manager is responsible for overseeing the efficient and effective operation of all services provided by the company. This role involves managing a team of janitorial and production staff, ensuring high standards of cleanliness and hygiene are met daily, and coordinating with clients to meet their specific cleaning needs. Additionally, to oversee and manage all aspects of inventory control within the organization. This includes developing and implementing strategies, maintaining accurate records, optimizing stock levels, and ensuring efficient and cost-effective inventory operations.

Responsibilities:

Team Management:

• Recruit, train, and supervise all staff.
• Schedule and assign tasks to ensure proper coverage and efficient use of resources.
• Conduct performance evaluations and provide constructive feedback.
• Address personnel issues, such as conflicts or performance concerns, promptly.

Quality Assurance:

• Establish and enforce cleaning standards and procedures.
• Conduct regular inspections to ensure work meets quality expectations.
• Implement corrective actions to address deficiencies in service.

Client Communication:

• Collaborate with clients to understand their specific cleaning needs and expectations.
• Maintain open lines of communication to address any concerns or special requests.
• Provide regular updates to clients on service delivery and address feedback.

Inventory Management:

• Monitor and manage cleaning supplies and equipment inventory.
• Place orders for supplies as needed, ensuring an adequate stock at all times.
• Coordinate equipment maintenance and repairs.

Budget Oversight:

• Monitor expenses and ensure operations stay within budgetary constraints.
• Identify cost-saving opportunities without compromising service quality.

Safety Compliance:

• Ensure that all cleaning activities comply with safety regulations.
• Implement and enforce safety policies and procedures.
• Conduct regular safety training for all staff.

Reporting:

• Prepare and submit regular reports on key performance indicators (KPIs) to senior management.
• Document and report any incidents or accidents promptly.

Continuous Improvement:

• Identify opportunities for process improvement and increased efficiency.
• Stay informed about industry best practices and implement relevant changes.

Qualifications:

• Previous experience in janitorial or facilities management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of cleaning techniques, materials, and equipment.
• Familiarity with safety regulations and procedures.
• Problem-solving and decision-making abilities.
• Ability to work collaboratively in a team and cross-functional environment.
• Self-motivated with the ability to work unsupervised and maintain high standards while being sensitive to time deadlines.
• The ability to work in a fast-paced work environment and work under pressure.
• Ability to perform work accurately completely, and promptly.
• Constant standing, walking, pushing, kneeling, twisting, reaching.
• Must speak English and Spanish.
• Ability to walk and/or stand for long periods of time and the ability to lift/carry to 25lbs.

Education:

• A high school diploma or equivalent is typically required. Additional certifications in facilities management or related fields are a plus.

This job description is a general outline of the duties and responsibilities commonly associated with the Janitorial Services Manager role. Specific responsibilities may vary depending on the company's size and structure.