What are the responsibilities and job description for the Post Sale Agreement Coordinator - I position at Olympus Corporation of the Americas?
Workplace Flexibility: Hybrid
For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
Our five Core Values empower us to achieve Our Purpose:
Patient Focus, Integrity, Innovation, Impact and Empathy.
Learn more about Life at Olympus.
Job Description
The individual will process post-sale activities for non-government customers by entering/processing agreements, subsequent changes to agreements and invoicing. All transactions must be completed accurately and timely so that expectations for both internal and external customer expectations are met. Our ideal candidate will have excellent problem solving and multitasking skills for smooth team operations.
Job Duties
- Communicate with internal stakeholders to ensure accurate and timely execution of agreement transactions related to Service Agreements.
- Prepare and distribute customer notifications related to agreements and updates/changes.
- Manage all customer documents for distribution and retention.
- Keep management informed of any significant events or concerns, assist in identifying and anticipating escalations.
- Collaborate with management to establish processes and drive continuous improvement.
- Analyze and reconcile billing discrepancies.
- Actively seek to resolve any concerns while adhering to the company policies and standards of behavior.
- Contribute to the successful reporting of key performance indicators (e.g., processing stats, accuracy stats, backlog stats).
- Effectively multitask and prioritize work based on the needs of the business, sales force, customer, and departmental requirements/expectations.
Job Qualifications
Required:
- Associate degree (bachelor’s preferred) in Business Administration or equivalent combination of education and experience is preferred.
- Minimum 1-2 years of relevant experience.
Preferred:
- Basic knowledge and skill using Microsoft Excel (comfortable with formulas, formatting, sorting).
- Must be detail oriented and have strong organizational and analytical skills.
- Excellent written and verbal communications skills are essential.
- Proficient knowledge and skill in Microsoft applications (e.g., TEAMS, Word, and Power Point).
- Ability to work independently, multitask and prioritize workload to meet demanding deadlines.
- Must be a team player, have strong interpersonal skills and the ability to collaborate with others.
- Experience with SAP, Salesforce and Business Objects is preferred.
- Prior experience with Contract Administration is a plus.
- Demonstrate time management skills.
- Strong organization skills.
- Effective communication, both verbally and written.
- Ability to perform basic math functions.
Why join Olympus?
We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.
Equitable Offerings you can count on:
Competitive salaries, annual bonus and 401(k)* with company matchComprehensive medical, dental, vision coverage effective on start date
24/7 Employee Assistance Program
Free live and on-demand Wellbeing Programs
Generous Paid Vacation and Sick Time
Paid Parental Leave and Adoption Assistance*
12 Paid Holidays
On-Site Child Daycare, Café, Fitness Center**
Connected Culture you can embrace:
Work-life integrated culture that supports an employee centric mindsetOffers onsite, hybrid and field work environments
Paid volunteering and charitable donation/match programs
Employee Resource Groups
Dedicated Training Resources and Learning & Development Programs
Paid Educational Assistance
US Only
**Center Valley, PA and Westborough, MA
Are you ready to be a part of our team?
Learn more about our benefit and incentives.
At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.
For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.
Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.
You Belong at Olympus
We value a workforce that reflects a wide range of perspectives, backgrounds, and experiences. We foster an environment where all employees feel valued, respected, and supported. And we provide employees with equal access to opportunities for growth and development.
Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).
Let’s realize your potential, together.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || Commercial Operations
