About The Role
The Chief Operations Officer (COO) at Olyns will be responsible for designing, implementing, and leading our strategic and tactical operations. You will oversee all aspects of Olyns Cube field operations, new Cube deployments, recycling processing plant operations, customer service for both B2B customers and B2C users, and regulatory compliance The ideal candidate is a seasoned operator with a proven track record in scaling complex organizations, driving cross-functional teams, and ensuring operational excellence in a regulated environment.
Key Responsibilities
1. Field Operations of Olyns Cubes
- Oversee deployment, maintenance, and performance optimization of Olyns Cubes in the field.
- Develop operational processes to maximize uptime, minimize maintenance costs, and ensure consistent user experience.
- Create and monitor KPIs to assess operational efficiency and drive continuous improvement initiatives.
- Build out and lead a world-class field operations team comprised of both full time employees and partners spanning North America, EMEA and Asia.
2. New Cube Deployments and Activations
Partner with cross-functional teams (Engineering, Product, Sales) to plan and execute new Cube rollouts.Establish project timelines, resource allocation, and risk mitigation strategies to ensure on-time and on-budget activations.Manage vendor relationships, negotiate contracts, and oversee logistics for Cube deployment.3. Recycling Processor Plant Operations
Direct the daily operations of Olyns’ recycling processing plant, ensuring compliance with environmental and safety standards.Define production targets, budget controls, and performance metrics to optimize throughput and reduce operational costs.Implement lean manufacturing and process improvement methodologies to enhance efficiency and quality.4. Customer Service (B2B & B2C)
Develop and lead a multi-channel customer support strategy for businesses and consumers, ensuring high satisfaction and retention rates.Collaborate with the product and marketing teams to capture and analyze user feedback, translating insights into product or service enhancements.Establish service-level agreements (SLAs) and performance metrics that support Olyns’ brand promise of reliability and convenience.5. Regulatory Compliance and Administration
Ensure Olyns adheres to all federal, state, and local regulations pertaining to waste management, recycling, and consumer products.Develop and maintain compliance policies and procedures; work closely with legal teams, government bodies, and relevant regulatory agencies.Lead internal audits and implement corrective actions to address compliance gaps.Qualifications
Education & Experience :
Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field (MBA or other relevant advanced degree preferred).10 years of progressive leadership experience in operations, supply chain management, or manufacturing, ideally within a regulated or environmentally focused industry.Experience scaling operational teams, processes and systems from startup to a larger enterprise organization.Technical & Regulatory Knowledge :
Strong understanding of operational compliance requirements, environmental regulations, and recycling or waste management regulations.Demonstrated ability to implement risk management and compliance frameworks in complex operational environments.Operational Excellence :
Proven track record in scaling operations, managing distributed assets or technology in the field, and overseeing manufacturing or processing facilities.Familiarity with project management methodologies (e.g., Agile, Lean, Six Sigma) and operational tools (e.g., ERP, CRM).Leadership & Communication :
Exceptional leadership, team-building, and talent development skills, with the ability to inspire, motivate, and manage cross-functional teams.Strong analytical and problem-solving skills, coupled with excellent written and verbal communication abilities.Strategic Thinking & Collaboration :
Experience designing and executing long-term operational strategies that align with overall corporate objectives.Demonstrated success working in partnership with executive leadership, board members, and external stakeholders.Customer-Centric Mindset :
Commitment to delivering exceptional customer experience to both business partners and individual users.Ability to interpret customer and market feedback into actionable improvements in products and services.Personal Attributes :
Entrepreneurial mindset with a drive for innovation and sustainability.Exceptional leadership and team-building skills, with a track record of driving performance and achieving results.Experience in managing a crowd-sourced or distributed workforce is highly desirable.High level of integrity, ethical standards, and accountability.Comfortable operating in a fast-paced, dynamic environment where adaptability is key.Passionate about sustainability, environmental stewardship, and driving social impact through technology.What We Offer
Competitive salary and executive benefits package.Opportunity to work with an innovative team dedicated to sustainability and the circular economy.A pivotal leadership role in shaping the future of recycling and environmental impact.Professional growth and development opportunities in a fast-scaling organization.Why Olyns?
Develop cutting edge technologies in a creative and innovative environmentImagine new opportunities in areas that matter and will impact the world you live inHeadquarters in Silicon Valley - within walking distance to CalTrainBe a part of a high performing team of the world’s best innovators and executorsReceive excellent medical, dental and vision benefits, equity ownership in Olyns and competitive salariesFlexible work arrangements to support you in working in the way that you work bestAt Olyns, diversity is important to us.
Olyns is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. We do not make hiring or employment decisions on the basis of race, color, religion (including, but not necessarily limited to, religious creed, dress, and grooming practices), citizenship, marital status, age, national origin, place of birth, height, weight, ancestry, mental or physical disability, genetic information, medical condition, U.S. (state and federal) military and veteran status, sexual orientation, gender identity, gender expression, sex, gender, pregnancy (including childbirth or related medical condition), or any other characteristics protected under applicable federal, state, or local laws (“protected characteristics” or “protected categories”). At Olyns, building a healthy and safe workplace is core to our mission. We prohibit harassment of any kind.
How to Apply
Interested candidates should submit a resume and cover letter detailing their relevant experience, leadership philosophy, and passion for sustainability to careers@olyns.com
Join Olyns in our mission to revolutionize the recycling industry—together, we can create a more sustainable future.
