What are the responsibilities and job description for the Patient Care Coordinator - Front Desk position at Om Spa Chiropractic & Wellness?
Join Our Wellness Journey!
We're seeking a passionate Front Desk Patient Coordinator to be the heart of our luxury spa and chiropractic wellness center. As the first face our clients see, you'll play a vital role in creating transformative wellness experiences in our high-volume, dynamic environment.
What We Offer
- Competitive compensation: $14-$16 per hour based on experience
- Growth potential with performance-based raises after 90 days
- Exceptional benefits package:
- 401(k) retirement plan
- Profit sharing bonus eligibility after 6 months
- 40% discount on retail products
- Complimentary chiropractic care
- Access to our sauna and salt room facilities
Your Role
In this dynamic position, you'll orchestrate the flow of our wellness center while ensuring every client feels valued and supported. Your responsibilities include:
- Creating exceptional client experiences from check-in to check-out
- Managing appointments and maintaining smooth clinic operations
- Processing insurance claims and verifying coverage
- Maintaining detailed patient records with utmost confidentiality
- Overseeing client intake and documentation
- Contributing to the maintenance of our healing environment
What We're Looking For
- Strong proficiency with scheduling software and Microsoft Office
- Excellence in client communication and multi-tasking
- Professional appearance and commitment to our wellness standards
- Previous experience with medical insurance verification and claims processing
Hours & Requirements
This is a full-time, in-person position requiring:
- Monday through Friday availability
- Minimum of two Saturdays per month
- Flexible scheduling available to accommodate personal commitments (must be arranged with management)
- Professional attire (clean, pressed scrubs)
Ready to be part of something extraordinary? Submit your resume and cover letter through our online application portal. We look forward to connecting with wellness-minded professionals who share our passion for transformative care.
Join Om Spa Charlotte and help us create exceptional wellness experiences, one client at a time!
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 24 – 36 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Schedule:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $14 - $16