Weekend Receptionist

Position: Weekend Receptionist Department: Guest Experience

Reports to: Group Sales Manager

Pay Range: $13.50 - $15.00 / hour Job Type: This is a part time, hourly position.

Schedule Weekly: Saturday and Sundays 8:00 am - 5:00 pm

We value a diverse workforce and inclusive culture. OCM encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, age, national origin, marital status, disability and veteran status.

Mission: To engage the imagination and create excitement about learning

Who We Are: Omaha Children’s Museum is a mission-driven non-profit that has positively influenced the lives of children for more than 45 years. OCM recognizes that behind every great organization, there are great people. We welcome and encourage all qualified applicants who share our vision, as we want to engage all those who can contribute to our work and this mission.

Position Summary:

We are looking for an organized, energetic team player with strong interpersonal communication skills. The Receptionist is a first point of contact to greet and welcome guests who enter the Museum Administrative offices.

Your Role as a Part-Time Receptionist:

• Answer all incoming OCM phone calls on multi-line phone system, in a professional and courteous manner, and provide answers and direct calls to appropriate parties.
• Greet and welcome visitors and vendors to the Museum, distribute visitor passes.
• Provide information regarding Museum Events, Memberships, Exhibits, Camps, and, Birthday Parties, as well as phone sales for Birthday Parties and Camps.
• Assist in sales and renewals of Memberships and Welcome Fund Memberships.
• Receive package deliveries, inventory for departments and distribute.
• Maintain copy machine area, supply cabinets and office mailboxes
• Assist with Birthday Party set-up, execution, and tear down.
• Ensure admin office areas (waiting area, conference room) are maintained and welcoming.

Guest Engagement:

• Ability to communicate with Guests and Team members in a Direct, Respectful, and Confident manner, while maintaining Excellent Service
• Actively address Guest Questions, Feedback, Issues, or Concerns, and work to improve overall Guest Experience to meet their needs.

Excellent Applicants will have the following attributes:

• High Energy
• Positive and Adaptable Attitude that contributes to the success of Team OCM!
• High level of Accountability including Punctuality and Dependability
• Ability to Take the Initiative, and Problem Solve using Good Judgement
• Working knowledge of Microsoft office programs including Outlook, Word, and Excel
• Able to handle multiple priorities
• Operate and understand a multi line phone system

Benefits you will receive:

• Sick Pay after 90 Days
• Free staff parking, Free Family Membership to the Museum, Discounts at the Museum Gift Shop, Rainbow Café, and YMCA
• A Fun, Friendly and Exciting Workplace Culture that recognizes the Success of Individuals and the Team

What you need to know:

• The Museum is Drug, Weapon, Alcohol and Tobacco Free
• Must be able to pass a Background Check