What are the responsibilities and job description for the House Manager - part time (Community Theatre) position at Omaha Community Playhouse?
Scope of Responsibilities:
The House Manager oversees both theatres. Assist with other box office duties as needed.
Duties and Responsibilities:
· Ensures that the Houses, Lobby Spaces and Restrooms are ready for patrons’ arrival.
· Supervises and verifies parking lot security.
· Oversee bartenders on duty during performances including reporting of bar sales and tips.
· Is in communication with custodial staff during performances.
· Informs Lead House Manager/Facilities Manager of maintenance problems and checks upon completion.
· Coordinates with performance staff and informs them of problems that could cause a delay in performance start times.
· Resolves any problems with ticket reservations and /or double seating situations.
· Conducts pre-show briefing of volunteer ushers.
· Ensures the safety of patrons and participates in emergency weather and health situations.
· Has basic knowledge of Tessitura ticketing and scanner software.
· Assists Box Office Director with duties as needed.
Minimum Qualifications:
- Requires scheduling flexibility, including evenings and weekends.
- Previous management and supervisory experience.
- Ability to work with staff, patrons, and visitors in a professional manner.
- Highly organized and detail oriented.
- Proven ability to manage and motivate volunteers. Must be an excellent team builder.
- Proficient in Microsoft Office Products (Word, Excel, Outlook, Access and PowerPoint).
- Ability to calmly make difficult decisions and judgments on the spot without the benefit of a supervisor.
- Detail oriented, strong interpersonal and communication skills and patience with volunteers and patrons.
- CPR and First Aid certified with basic knowledge of emergency procedures.
- Contribute to an inclusive environment and culture where everyone feels a sense of belonging.
- Share the values of the Omaha Community Playhouse, which include inclusivity, artistic and educational impact, excellence, stewardship and community.
Desired Qualifications:
- Previous experience in auditorium management.
- Knowledge and passion for live theater.
- Strong communication skills.
- Must be able to lift and carry 30 lbs.
- Must be able to stand for extended periods of time.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 18 – 20 per week
Schedule:
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $16 - $18