What are the responsibilities and job description for the Housing Specialist position at Omaha Housing Authority?
Job Description Job Description Join our Team at the Omaha Housing Authority!Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? he Omaha Housing Authority (OHA) is looking for a dynamic administrative professional to assist our residents and help us fulfill our mission of providing safe and affordable housing.About UsFounded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing.Our Core ValuesTeamwork : We work together to achieve our goals.Welcoming : We create a supportive and inclusive environment.Actively Listen : We focus, clarify, and communicate next steps.We Build Trust : We do what we say we will do and assume good intent.Diverse, Inclusive & Equitable : We embrace all identities and backgrounds.De-Escalation : We manage conflicts calmly and effectively.Exceptional : We strive for excellence in all we do.Self-Care : We believe in the well-being of our team and ourselves.Share Power : We empower each other and our community.Why Work with Us?We offer a comprehensive benefits package that includes : 17 paid holidays, including your birthday, a floating holiday, and a self-care day12 days of vacation and 12 days of sick leave per yearMedical, dental, and vision benefits start the 1st of the month following date of hireLife Insurance, Health & Dependent Care FSA, Allstate Voluntary Insurance, and Pet Insurance401(a) retirement plan with a 5.5% match and 457 compensation planSalary RangeThe hire rate is $19.43 per hour. This is a Union position.Job FunctionTo complete initial application of applicants for determining eligibility on the Section 8 program. Process annual recertifications, transfers and interims of participants in compliance with OHA policies, HUD regulations and lease provisions.E ssential FunctionsDetermine verification needed to accurately evaluate applicant’s eligibility; prepare and submit verifications to appropriate sources.Verify information and prepares Section 8 eligibility and recertification determination for certification.Conduct Housing Choice Voucher Briefings.Issue RFTA through Yardi tracking and process within 72 hrs.Issue and process transfer.Process interim if transfer is cancelled.Review owners’ and / or participants’ leases annually to ensure that rental amount plus allowances does not exceed Fair Market Rent and completes certification for rent reasonableness.Recommends termination of payments for participants who fail to comply with re-examination deadlines or for participants over income requirements and participants who violate the Statement of Family Obligations / Responsibilities.Insures that all re-examinations are completed prior to expiration of participants’ leases and notifications mailed 30 days in advance.Forwards completed files to the Quality Control Specialist / Manager for review and certification.Obtains a change in certification from supervisor when it is determined during annual review that a participant must move due to a change in family composition.Determines need for interim rent changes and completes all established and required processing procedures.Log in all interim documents and send for verifications.Process all reinstates, interims, abated inspections and termed files.Process all unreported income (Pnotes).Must maintain files in alphabetical order.Maintain organized office work space.Ensures all documents are filed in chronological order.File paperwork on a daily basis.Review and evaluate each piece of mail and correspondence daily.Review and respond to emails and phone calls daily.Submit daily, weekly and monthly reports / logs to HCV Manager(s).Must clearly understand all aspects of the policies and procedures of OHA, including, OHA admissions and continued occupancy policies and HUD regulations. Must have the ability to effectively communicate this to applicants and visitors.Additional ResponsibilitiesMay provide transportation for applicants or participants.May conduct home visits.Must be able to communicate effectively with diverse personalities, be mature, tactful, professional and extremely flexible.May assist with special projects.May work evening and weekend hours.May work in other areas of the HCV Department as directed.Perform other duties as required or assigned.QualificationsHigh School graduate and two year’s college education in human service, social work or related field or any equivalent combination of education and experience.Two years actual work experience in a nonprofit agency, which included client service interaction. Ability to speak Spanish beneficial.Incumbent must successfully complete OHA sponsored management certification courses within one year.Must be able to communicate effectively with diverse personalities, be mature, tactful and professional.Good knowledge of local agencies, property, stock and bond values and federal, state and city agency programs which are designed for low-income families.Ability to understand oral and written instructions. Ability to make mathematical computations and compile statistical data and prepare reports.Housing Choice Voucher Rent Calc and Eligibility Certifications required. Incumbents are required to obtain Housing Choice Voucher Rent Calculation and Eligibility Certifications within the first 18 months of employment. OHA will pay for training and testing for an employee’s first, and if necessary, second attempt to meet the certification requirements. If the employee fails both attempts, the employee is responsible for the costs of any further testing. Employee is to provide proof of the certification within the first 18 months of employment. Failure to meet the certifications within the 18 month time frame will result in removal from the position. Removal from the position may include and is not limited to the following : termination of employment, demotion, or transfer.Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.Working ConditionsWork is performed in an office setting amid normal conditions of dust, odors, fumes, and noises and involves considerable public contact. Frequent exposure to computer and screen for extended periods of time and occasional exposure to the weather (rain, snow, extreme heat & cold) when showing units or making home visits.AbilitiesAbility to sit, stand and walk up to 100% of the time. Ability to reach, climb ladder, stoop, squat, push, pull and type up to 90% of the time.Ability to move objects weighing up to ten (10) pounds up to 90% of the time.The noise level in the work environment is usually moderate.Equipment Operation(Any one position may not use all of the tools and equipment listed nor do the listed examples comprise all of the tools and equipment that may be used in positions allocated to this classification)ComputerTelephoneCopierCalculatorFacsimile MachineOHA is Committed to Equal OpportunityOmaha Housing Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristics protected by federal, state or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities.
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