What are the responsibilities and job description for the Food & Beverage Attendant position at Omaha Performing Arts Society?

Job Description

Description :

The Food and Beverage Attendant part time is on the front lines of food service at Omaha Performing Arts. This role works in the O-pa restaurant, Zinc, at the Holland Performing Arts Center and also serves as food-runner at Steelhouse Omaha, ensuring that patrons are welcomed and provided with exemplary service. This individual embodies the O-pa core values of Team, Inclusion, Trust and Integrity

Position Responsibilities :

Must comply with all ServSafe and HACCP programs and principles.
Greet, smile, make eye contact, and make customers feel welcome.
Coordinate the delivery of food and service items to guests in a pleasant and timely manner.
Make sure food has been prepared and is presented according to Omaha Performing Arts standards.
Maintain O-pa standards for correct portioning and presentation.
Respond to customer concerns in a professional manner per O-pa policy.
Maintain tables and service area in a clean and neat manner.
Must follow all safety rules and actively prevent accidents.
Other duties as assigned
Part-Time - $13.50 / per hour TIPS

Requirements :

Minimum Experience and Qualifications :

Must be able to describe menu items, preparation, and ingredients to customers.

Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.

Knowledge standard professional service techniques.

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Job requires accepting criticism and dealing calmly and effectively with high stress situations

Must be able to work in a cooperative manner with Chefs and kitchen staff.

Assist with food preparation and service in other areas of the kitchen.

Assist in setting up and serving catering functions

Minimum Education Requirements :

Possession of high school diploma or equivalent (GED)

Physical Demands and Work Environment :

Must be able to lift a minimum of 25 pounds.

Employee must be able to work on their feet 7.5 hours per day excluding breaks.

Employee has to work under pressure and time deadlines during peak periods.

Salary : $14

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