Operation Support Clerk

Responsibilities

Summary:

Are you a detail-oriented professional with a knack for ensuring smooth operations and providing exceptional administrative support? Omaha Public Power District (OPPD) is seeking a dedicated Operations Support Clerk to join our dynamic team. In this critical role, you will perform a variety of administrative and technical tasks to support the daily operations of your assigned business unit, division, department, or team. Your ability to manage requests professionally, timely, and confidentially will be essential to our continued success. Additionally, you may be called upon to assist in other Operations Support Clerk roles during peak times or staffing constraints, ensuring seamless operations across the board.

Responsibilities:

• Service & Maintenance Request: Support respective department daily by coordinating various types of service and/or maintenance requests.
  
  

¿ Assign and dispatch service crews, internal and external, to work locations.

¿ Work order and job order-creation and close out.

¿ One Call locate requests and refreshes.

¿ Obtain necessary permits and/or barricades.

¿ Repair order generation in Fleet Management System

• Process Administration: Deliver single point of contact and subject matter expertise for the administration of assigned processes. (As Assigned By Manager)
  
  

¿ Ensure process users are competent and kept up-to-date with process changes.

¿ Troubleshoot and resolve escalated issues from process users.

¿ Escalate and recommend process design changes as needed to support continuous improvement efforts.

• Data Entry/Systems Maintenance: The input or maintenance of data into any number of differing Systems or technology-based solutions.
  
  

¿ Maintain and ensure the accuracy of any assigned systems or applications that support the operations of assigned function/department.

• Time Sheet Processing: Accurately log entries on behalf of assigned function, departments, or teams.
• Filing/Records Management: Regular office categorizing of papers and materials (Physical & Digital) at the request of leadership/management or from supported team(s).
  
  

¿ Ensure all retention policies/standards are maintained.

¿ Collaborate with Records Retention to archive and digitize departmental records as needed.

• Office Supply Maintenance: Order and maintain office supplies and materials at the request of leadership/management or from supported team(s).
  
  

¿ Conduct periodic audits and proactively resolve supply shortages.

¿ Maintain records of purchasing and usages for management review.

• Expense Reporting: Process and report business expenses at the request of leadership/management or from supported team(s).
  
  

¿ Required to know and follow corporate expense policies.

¿ Reconcile credit cards and employee reimbursement transactions, which require maintaining proper receipts, records, and authorizations.

¿ Reporting will require communication and interaction between individual employees, teams, outside vendors, or accounting and audit personnel.

¿ Handle registrations, memberships, and subscriptions.

• Travel Coordination: Coordinating schedules, flights, hotels, registrations, etc. for work-related travel. Such work could be at the request of leadership/management or from supported team(s).
  
  

¿ Ensure all corporate policies and procedures and Collective Bargaining Agreements (CBA¿s) are adhered to.

¿ Maintain all required documentation to support any budget or expense reporting.

• Inbound/Outbound Communication & Correspondence: Support the department with inbound and outbound communications, reporting and customer support.
  
  

¿ Answering Phones: Typically, as part of a back-up support activity for leadership roles or as an initial point of contact for a function to serve as routing service based on the need expressed.

¿ Mail Maintenance: Incoming distribution // Outgoing collection and management // Troubleshooting and redirection (As Needed).

¿ Cashiering: Receiving customer payments and make daily deposits

¿ Correspondence Development: Collecting initial thoughts that result in Drafting // Editing Letters & Emails // Proof Reading // Summarizing

¿ Report Development: Compile/Run standard departmental reports and distribute per defined schedule and recipient list.

Qualifications

Required:

• High School diploma/GED equivalent and 2 years of relevant experience or associates degree or higher.
• Excellent interpersonal, verbal and written communication skills.
• Proficient with Outlook, Word, PowerPoint, Excel, PeopleSoft and Asset Suite systems.
• Work independently.
• Valid Driver¿s License.
  
  

Desired:

• Familiarity with the Collective Bargaining Agreement (CBA¿s) work hour rules.
• For positions within Substation and System Protections , familiarity with Asset Suite, PeopleSoft, Industry Safe, Cascade, and Callout Systems.
• For positions within T&D Work Managements and T&D Construction familiarity with OMS, Mobility, Asset Suite, PeopleSoft, Callout Systems, SORS, CAD, iCIS, SLAMS, and GIS systems.
• For positions within Transportation and Construction Equipment familiarity with Asset Suite, Fleet Focus, Smart Fleet (Verizon Connect), US Bank/Voyager, and PeopleSoft.
  
  

Closing Statement

Salary:

$35.12 / Hourly

Local 1483

At Omaha Public Power District , we¿re passionate about three things: power, the people who make it, and the people who rely on it.

WE ARE: Where the Light Starts. OPPD is the 12 th -largest public power utility in the U.S., serving over 850,000 people across 5,000 square miles and 13 counties.

WE¿RE COMMITTED TO: Each other and the people we serve. This commitment drives us. We¿re dedicated to providing our communities with affordable, reliable, and environmentally sensitive energy services today, tomorrow, and well into the future.

OUR JOB: To provide power with a purpose. We have real impact - on people¿s lives, on the environment, and on the future of energy. We¿re always looking for bright, capable people who want an opportunity to lead from where you are¿wherever you are¿ and know that your ideas will be heard. If you want to be a source of real, positive change for the community and the people who live in this region, then working for a company acknowledged for caring about these same things is likely a priority for you as well.

Org Marketing Statement

EOE: Protected Veterans/Disability

How To Apply

Apply online at www.oppd.com on or before June 21, 2024.

Recruiter: Andrew Ray - alray@oppd.com