What are the responsibilities and job description for the Event Staff - Ticket Seller/Taker position at Omaha Storm Chasers?
Title: Ticket Seller/Ticket Taker
Department: Gameday
FLSA Status: Non-exempt
Reports To: Ticket Operations Manager
Summary:
Ticket Sellers/Takers are primarily responsible for the processing of single game ticket sales, distribution of Will Call tickets to patrons of Werner Park, and/or greeting fans at gates to scan their tickets. These roles are pivotal to Werner Park during Omaha Storm Chasers and Union Omaha games and events, as they are a first line of customer service. All members of the Werner Park event staff are required to work at least 50% of Werner Park Events in 2024.
Position Responsibilities:
- Responsible for the processing of single ticket sales and distribution of Will Call tickets
- Greet fans, provide a positive first impression to patrons entering Werner Park
- Assist with digital ticket issues, as they arise
- Scan tickets for entry into the facility
- Use Tickets Dot Com (TDC) ticketing system
- Provide accurate and fast information to guests regarding to the ballpark events and ticketing policies
- Handling cash and credit transactions each game day
Knowledge and Skill Requirements:
- Comfortable with use of computers
- Strong communication skills
- Able to handle cash and make change accurately
- Knowledge of Werner Park preferred
Working Conditions:
This job operates in an environment located at a ballpark. This job may require long periods of standing. This job occasionally requires light lifting and moving of fixtures. Performance of this job may require exposure to extreme weather conditions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
