What are the responsibilities and job description for the Event Staff - Usher position at Omaha Storm Chasers?
Title: Usher
Department: Gameday
FLSA Status: Non-exempt
Reports To: Usher Supervisor
Summary:
Ushers work throughout the seating area(s) of Werner Park, and are responsible for assisting fans in their assigned seating area. Ushers are "walking customer service" at Werner Park, and have the greatest access to fans, to make sure that their experience is one of a kind. All members of the Werner Park event staff are required to work at least 50% of Werner Park Events in 2024.
Position Responsibilities:
- Engage and interact with Storm Chasers fans
- Check all tickets as fans arrive to their seats
- Clean stadium seats prior to gates opening
- Be aware of surroundings as it pertains to guest safety
- Deliver exceptional customer service
- Learn and retain stadium, ticket, and promotional information
Knowledge and Skill Requirements:
- Friendly and customer oriented
- Able to walk up and down stairs and stand for long periods of time
- Must be able to address and solve problems quickly and effectively
- Positive attitude and willingness to learn
- Must be able to follow directions as well as work independently
- Must be able to work outside in all weather conditions including; cold, wind, rain and heat
Working Conditions:
This job operates in an environment located at a ballpark. This job may require long periods of standing. This job occasionally requires light lifting and moving of fixtures. Performance of this job may require exposure to extreme weather conditions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
