Vice President, Operations

ChanceLight Behavioral Health, Therapy, & Education, a rapidly growing organization with a social mission to offer hope, is seeking a dynamic Vice President of Operations to join our Ombudsman Educational Services team and perform meaningful work in a culture that welcomes innovation, encourages creative expression, and offers limitless potential for personal and professional satisfaction!

If you're passionate about leading teams to deliver exceptional educational outcomes, thrive in dynamic, mission-driven environments, and excel at building strong partnerships with educators, community stakeholders, and leadership teams — We Should Talk! 📲

As the Vice President of Operations you will partner closely with the Senior Vice President of Operations to lead and inspire our Ombudsman Charter Schools' leadership teams across Arizona. This dynamic role is essential in ensuring the successful delivery of high-quality educational programs, driving robust student enrollment, cultivating impactful community outreach, and achieving strong performance on state accountability measures. The VP of Operations will strategically guide site-based leaders, fostering collaboration and alignment with ChanceLight Education’s mission and objectives to positively impact student outcomes throughout the Arizona region.

‖ Responsibilities Include:

• Ensuring regular and professional relationships are established and maintained with all district personnel so that the needs of internal and external stakeholders are met to maintain and grow partnerships and enrollment.
• Providing training and professional development, as well as developing and implementing an annual professional development calendar based on data from various surveys and needs assessments. Training can include instructional practices, intervention techniques, employee relations and performance management, and financial management.
• Conducting all onboarding activities for new employees within the district as well as ensure systematic evaluations are conducted based on timelines.
• Partnering with internal and external stakeholders (i.e., site leadership, district personnel, executive management, cross-functional teams, etc.) to solve operational issues or programmatic concerns.
• Upholding the quality and integrity of their designated area’s operations and compliance with all ChanceLight policies and procedures and State and Federal regulations.
• Establishing and maintaining effective communication with all stakeholders (i.e., parents, staff, district partners, executive management, etc.) by projecting a positive and professional image and participates as a liaison when required.
• Developing management and organizational plans for the assigned region, working directly with the site leadership to formulate annual operating plans and activities to maintain and grow the region and meet organizational goals and objectives.
• Analyzing the financial and budgetary performance of the designated area and collaborating with site leadership and SVP to make financial adjustments as necessary.
• Collaborating with Human Resources on staffing, succession planning, performance reviews, personnel development, and employee relations. Supports site leadership in managing employee relations.
• Collaborating with the Program Administrator and Department Leads to ensure consistency and implementation of standard operating procedures.
• Ensuring site leadership shall adhere to contractual obligations, certification, and/or accreditation requirements, including renewal requirements. Utilizes the Sate Accountability System, Integrity Assurance Review (IAR) and Accountability Matrix (AM) to monitor programmatic and operational compliance with the organization’s quality assurance standards. Supports site leadership to fix deficiencies via improvement plans. Visits sites regularly to ensure ongoing compliance with internal (i.e., IAR and AM) and external (i.e., accreditation, state approvals) quality assurance standards.
• Utilizing data from various sources (i.e., Integrity Assurance Reviews, Accountability Matrix, student data, etc.) to make programmatic and operational decisions and guide instruction.
• Performing other duties as necessary to ensure organizational success consistent with the position's general purpose.
  

‖ Qualifications Required:

• Bachelor’s degree or higher in Education, Special Education, Student Services or a closely related field of study.
• Master’s degree in Education, Educational Leadership, Special Education, Business Administration, Human Resources or a closely related field of study preferred.
• Meet all AZ state teaching license and/or certification requirements.
• Licensed currently or in the process of obtaining an educational leadership, general administration, school principal or related credential. 
• Hold currently or able to obtain a valid AZ fingerprint card.
• Minimum 3 yr.'s prior experience working in a school administration or educational leadership role overseeing multi-site schools or programs strongly preferred.
• Minimum 3 yr.'s prior experience working in a business, marketing or sales driven role is strongly preferred.
• Prior experience and/or highly knowledgeable in the development, assessment, and management of curriculum, content areas and instruction.
• Effective management skills and comprehensive knowledge of administrative and school operations, functions, and staffing requirements.
• Prior experience and/or knowledge in alternative educational services for at-risk students and working with students with diverse needs at various levels.
• Prior experience and highly skilled in providing professional development and/or coaching to teachers.
• Knowledge of applicable state licensure, certification, accreditation laws and regulations.
• Prior experience and/or highly knowledgeable in security operations and safety practices, preferably in an education and/or classroom setting.
• Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
• History of success building credibility, making quick decisions, delivering fast results and demonstrating resilience and persistence to get things done.
• Proven success in developing and implementing effective treatment plans for students with diverse needs.
• Proficiency in providing motivation and having critical conversations with students that help move them toward realistic goals and next steps.
• Highly skilled in building relationships with students, parents, teachers and community and/or business partners.
• Well-versed in the use of relevant technology including experience with instructional technology, Microsoft Office Suite, database entry and basic office equipment.
• Skilled leader who exhibits the characteristics of servant leadership, looking to the needs of the team and seeking to help solve problems and promote personal development. 

ChanceLight Behavioral Health, Therapy, & Education is the nation’s leading provider of alternative and special education programs for children and young adults. For more than 45 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives!  

💻 Learn more about our history, our mission and the program services we provide by visiting the link below:

• https://bit.ly/m/WorkWithPurpose
  

At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment!  Your path to a truly rewarding career starts here – where growth, empowerment, and collaboration define our culture; and every day is a Chance to transform lives through education!  

‖ Perks and Benefits Include:  

• Comprehensive Medical, Dental and Vision Plans
• FREE Telehealth and Virtual Counseling Sessions
• FREE Health Advocacy Services and 24/7 Nurse Line
• Company Paid Life & Disability Insurance
• Company Paid Employee Assistance Program
• Flexible Spending and Health Savings Accounts
• Personal Protection Insurance Plans
• Cigna Healthy Pregnancies, Healthy Babies Program
• Legal Services Insurance 
• Pet Health Insurance
• Accrual-based Paid Time Off 
• School Hours and Paid Holiday Schedule
• Extensive Personal and Life Event Paid Leave Policy
• 401k Retirement Saving Plan
• Perks at Work Employee Discount Program
• Opportunities for Growth & Development
• And So Much More!

If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future — This Is Your Chance!  

Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!   

Careers, With ChanceLight 💙 Work. With Purpose.

^{Copyright © 2024 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight® company  *Benefit plans and eligibility requirements may vary based on role and employment status.}    

Salary : $90,000 - $110,000