Description

Join An Award-Winning Team!

Position: Project Engineer
Reports To: Project Manager
Division: Project Team
FSLA: Exempt
Office Designation: In Office, Hybrid
Office Location: Reading, PA or Mt Holly, NJ

Omega Systems is a nationally recognized technology solutions firm serving a growing number of businesses across the Northeast. We regularly seek talent willing to take on new challenges and innovative methodologies to accommodate our expanding footprint. If you are passionate about IT and eager to benefit from personal development, team-based collaborations, and abundant opportunities, consider joining the Omega Systems family and becoming part of our story.

Omega Systems is looking to add a Project Engineer to our team based in Reading PA or Mt Holly, NJ. In-office is preferred for your new hire introductory period after which a remote schedule can be discussed with the Manager.  

Position Summary: 

A Project Engineer designs, supports, maintains, and evaluates computer networking and telecommunication systems; installs, configures, and maintains physical and virtual computer servers; maintains email accounts; and performs specific client projects.  

Essential Duties and Responsibilities

• Designs and implements projects that include upgrades, office/workstation relocations, server migrations, server virtualization, Office 365 migration, and more.
• Configure, deploy, update, and maintain networking equipment such as firewalls, switches, access points, and more
• Work with the Sales Team to ensure proper solution delivery and be a representative of the technical team to clients.
• Research to resolve complex technical issues escalated by the service desk team.
• Provide technical and professional mentorship to junior staff and be an escalation point for challenging technical issues.
• Update and create documentation for client’s networks and ensure all standard documentation is created and maintained.
• Perform high-level onsite or remote dispatch to troubleshoot/resolve client requests 
• Provide timely communication and resolution of issues with client.
• Display strong time management skills with the ability to lead projects with little to no oversight
• At times travel to client sites to help resolve issues.
• Ensure that all work performed is documented in ConnectWise, and completed in a timely, accurate and detailed manner.
• Contribute ideas to strategically address client IT needs.

Skill and Experience

• Strong understanding of complex networking methodologies. (Routing and Switching).
• Proficient with enterprise-grade firewall platforms (i.e., Palo Alto, Fortinet) is strongly preferred.
• Azure and AWS experience is a plus(Networking and instance deployment).
• Comfortable with PowerShell.
• Windows Server experience. (Configuration and Troubleshooting).
• Exchange, 2010, 2013, 2016, Office 365 preferred.
• Experience with Microsoft InTune and Autopilot.
• Remote desktop technologies (Windows RDS, Citrix) a plus.
• Virtualization knowledge (VMware and Hyper V).

Criteria for Success

• Bachelor’s degree in IT, MIS, CIS, Computer Science, or related field.
• 6 years of IT industry experience, preferably 2-4 years experience implementing projects.
• 3 years of client-facing technical role and experience communicating with C-level executives.
• 3 years of MSP experience is strongly preferred.
• RMM tool familiarity.
• All-star verbal and written communication skills with a strong focus on detail.
• Client-focused with an ability to maintain relationships and resolve conflicts.

 Benefits

• Heath Insurance
• Dental Insurance
• Vision
• 401(K) plus employer match
• Life Insurance & Accidental Death and Dismemberment
• Employee Assistance Program
• Additional ancillary benefits to select from
• Paid Time Off, Paid Company Holidays, Floating Holiday and your Birthday is a Holiday

EEO Statement

The Company's policy is to provide equal employment opportunities for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees who are or have become disabled, must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

Qualifications

Salary : $75,000 - $110,000