Billing Platform - Sr. Project Manager

Job Title: Sr. Project Manager - billing platform

Location: Boston, MA (Hybrid)

Duration: 06 months.

Job Description:

Job Summary:

We are seeking a highly experienced Sr. Project Manager to lead and manage the implementation of a client billing platform. The candidate will possess strong leadership, communication, and organizational skills, with a proven record of managing complex projects. This role requires a deep understanding of project management methodologies and the ability to coordinate cross-functional teams and manage executive stakeholders. This resource will work at the direction of the IM Finance Business and Technology Lead.

Key Responsibilities:

1. Cross Functional Team Coordination:

• Facilitate communication and collaboration between different teams (example stakeholders: PPA, Salespage Support, IM IT, FRPPE, Finance)

• Schedule and organize cross-functional meetings, ensuring that all relevant stakeholders are involved; including agenda preparation

• Document and follow up on actions and decisions made during meetings

• Dependencies and interdependencies management

2. Project Planning and Execution:

• Combination of strategic thinking and strong tactical project management skills

• Ability to collect, collate and apply independent thinking to craft a project plan that meets the project deliverables

• Lead the development and maintenance of detailed project plans, including timelines, milestones, and resource allocation

• Guide and support project team members and internal teams to ensure deliverables fall within the scope and budget

• Identify, track, and escalate critical issues to minimize project risk factors

• Monitor and track project progress, identifying potential risks and issues, and escalating them to the stakeholders

• Maintain decision logs; including assumptions, discussions, and decisions while ensuring all necessary parties are involved to mitigate risks.

• Ensure all project deliverables are completed on time and within scope

3. Reporting and Documentation:

• This is a hybrid role that will produce documentation supporting IMF and IMF Technology

• Prepare status reports, agendas, meeting minutes, and lead project meetings that are flexible and productive in achieving goals and objectives

• Lead the development and maintenance of other project artifacts e.g. Issues Log, RAID log, etc.

• Create technology requirements including end to end data flows from Golden Source to downstream consumption

• Prepare regular updates and presentations for senior management and other key stakeholders

• Ensure operational support processes are established and operationalized

4. Stakeholder Management:

• Proactive engagement with stakeholder groups

• Act as the main point of contact for cross-functional teams, addressing queries and concerns in a timely manner

• Facilitate conflict resolution within and between teams

• Manage and facilitate documentation reviews and sign-offs

5. Project Governance

• Establish governance forums and own material preparation

• Lead the development and maintenance of Steering Committee and executive update materials