What are the responsibilities and job description for the Provider Relations Representative position at Omiz Staffing Solutions (OSS)?
🔍 Job Description:
In this vital role, you will support the provider contracting process by handling escalated inquiries, managing workflows, and ensuring a seamless experience for network providers and internal teams. You’ll work across Medicare, Medicaid, Commercial, and DSNP contracts, helping to deliver top-tier service and maintain regulatory compliance.
💼 Responsibilities:
📥 Manage contracting email inboxes and respond to complex provider inquiries, escalating issues as needed.
🗂️ Support contracting workflows — including mailings, contract updates, template edits, documentation gathering, and complaint triaging.
📑 Maintain up-to-date documentation, process guides, and SOPs.
📚 Stay informed on insurance plans, products, and industry trends.
🛠️ Contribute to various tasks supporting provider contracting and network management.
💡 What You Bring:
- Strong organizational skills and the ability to manage multiple tasks with urgency.
- Excellent written communication and customer service skills.
- Proficiency in Microsoft Office 365 — especially Word, Excel, Outlook, and Teams.
- Interest in learning more about the healthcare and insurance industry.
- High school diploma or GED required.
🌟 Preferred Traits
- Deadline-driven with a proactive mindset.
- A natural problem-solver who thrives in a fast-paced environment.
- Understanding of health benefits and healthcare operations is a plus.
Salary : $25 - $30
