What are the responsibilities and job description for the System Administrator position at Omm IT Solutions?
Job Description
Please Note :
This is a Hybrid Position
The Client is looking for local candidates
This position is 40 hours per week
Description of Duties
Able to coordinate, communicate, document, track progress and status on initiatives.
Familiarization with project management concepts
Responds to management’s special requests for asset information.
Maintains, tracks, and prepares Chain of Custody documentation for all end-of-life equipment returned for surplus.
Prepares surplus equipment for proper disposal in accordance with DGS / PSDC requirements.
Recommends and coordinates IT asset replacements, upgrades, and enhancements schedules.
Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
Provides technical guidance on IT assets for procurement documents and agency requisitions
preparation.
Responds to Service Desk tickets requiring Level 2 asset management attention.
Provides technical services to analyze, recommend, and implement proposed new phases of the ServiceNow Asset Management module.
Processes ServiceNow updates and reconciliations identified through physical inventory reports returned
from the field.
Provide level 2 troubleshooting and technical problem resolution related to PC hardware, software and
peripherals.
Utilizes ServiceNow to identify, track and resolve issues.
Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
Create documentation for technical staff and end user.
Utilizes Microsoft Systems Center Configuration Manager to image laptop and desktop hardware.
Familiar with video conferencing platforms, conference room VC setups, troubleshooting.
Familiar VMware Virtual Desktop Infrastructure
Utilizes AirWatch WorkspaceOne to perform administrative tasks, such as reporting and compliance for Windows modern managed devices.
Requirements
Basic Qualifcations and Requirements :
Maintain, track, and prepare Chain of Custodydocumentation for all end-of-life equipment returned for surplus
Prepare surplus equipment for proper disposal inaccordance with DGS / PSDC requirements
Develop, document, and initiate processes that involveIT asset installations, relocations, and changes
Provide technical guidance on IT assets for procurementdocuments and agencyrequisitions preparation
Respond to Service Desk tickets requiring Level 2 asset management attention
Provide Level 2 troubleshooting and technicalproblem resolution related to PC hardware, software and peripherals
Utilize Microsoft Systems Center Configuration Manager (SCCM) to runavailable hardware and software reports.
Create documentation for technical staff and end user
Familiar with video conferencing platforms,conference room VC setups,troubleshooting
Familiar VMware Virtual
Desktop Infrastructure
Workspace ONE UEM (fka AirWatch WorkspaceOne) to perform administrative tasks,such as reporting and compliance for Windows modern managed device
Requirements
Basic Qualifcations and Requirements : Maintain, track, and prepare Chain of Custodydocumentation for all end-of-life equipment returned for surplus Prepare surplus equipment for proper disposal inaccordance with DGS / PSDC requirements Develop, document, and initiate processes that involveIT asset installations, relocations, and changes Provide technical guidance on IT assets for procurementdocuments and agencyrequisitions preparation Respond to Service Desk tickets requiring Level 2 asset management attention Provide Level 2 troubleshooting and technicalproblem resolution related to PC hardware, software and peripherals Utilize Microsoft Systems Center Configuration Manager (SCCM) to runavailable hardware and software reports. Create documentation for technical staff and end user Familiar with video conferencing platforms,conference room VC setups,troubleshooting Familiar VMware Virtual Desktop Infrastructure Workspace ONE UEM (fka AirWatch WorkspaceOne) to perform administrative tasks,such as reporting and compliance for Windows modern managed device
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