What are the responsibilities and job description for the Field Service Technician position at OMNI Business Solutions?
Chesapeake Field Service Technician
Job Summary
Now hiring an experienced copier/MFP technician to repair office equipment in the Chesapeake/Virginia Beach, VA area. The ideal candidates will have 3-5 years Xerox experience. OMNI will provide manufacture training on the Ricoh and HP product lines. Looking for hard working go-getters who are wanting to not only find a job, but to start a career.
Responsibilities and Duties
Successfully manage and service assigned customer territory.
Perform essential duties required to set up and prepare new office equipment for installation at customer locations.
Conduct preventative maintenance services on customer’s office equipment; troubleshoot failures and make necessary repairs.
Effectively track and manage equipment parts inventory to ensure adequate levels exist.
Work closely with company dispatch personnel to gain information regarding customer service calls.
Maintain tools and test equipment to ensure they are in service-ready condition.
Maintain up to date service publications on issued laptop.
Provide outstanding support by working with customers in an office environment in a courteous and timely manner.
Qualifications and Skills
- 3-5 Years industry experience. Looking for Ricoh and Xerox trained technicians but will also provide training as needed.
- Safe Driving Record
- Have sufficient reading writing and communication skills
- Ability to follow written and verbal directions.
- Willingness to learn
Benefits
- Excellent salary
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Outstanding benefits package
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401(k) plan & Profit Sharing
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Excellent Paid Time Off
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Employee Referral Bonus Program
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Ongoing professional development training
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State-of-the-art office products
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Bonus and Commission opportunities exist
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Year End Cash Bonus
Job Type: Full-time
Salary: $35,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- desired: 3 years (Preferred)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Job Type: Full-time
Pay: $35,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $35,000 - $55,000