What are the responsibilities and job description for the Assistant Housekeeping Manager position at Omni Hotels & Resorts?
Overview
Omni Amelia Island Resort & Spa
At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.
Job Description
To assist in managing and directing of all Housekeeping and Laundry functions. To participate in quality assurance for Housekeeping department and department cost control measures. To provide support to the executive Housekeeper in all areas of the Housekeeping Operation. To ensure Omni standards are met in all areas by monitoring quality assurance, and consistently setting a good example.
Responsibilities
Essential Functions:
- Inspects the cleaning and servicing of guestrooms.
- Assigns special assignments as directed by the Executive Housekeeper.
- Reports any repairs or discrepancies of guest rooms.
- Ensures that all GRAs have appropriate supplies and linens.
- Assists in the cleaning of guest rooms when necessary.
- Assists in processing AM and PM room status reports.
- Ensures that the GRA's linen cart is neat and well organized.
- Ensures that linen closets on guest room floors are completely stocked.
Hotel Specific Essential Functions:
- Inspects all In-house and Arriving VIPs daily.
- Inspects all Show Rooms daily.
- Assigns keys and pagers to all Room Attendants and Housepersons.
- Inspects all Due Outs daily and forwards report to Front Desk.
- Inspects the work areas of the Room Attendants and Housepersons on assigned floors.
- Checks in keys assigned to Room Attendants and Housepersons at shift end.
- Checks and clears all discrepant room status’ prior to ending their shift daily.
- Will Inspect and train Turndown Attendants.
- Required to work flexible hours, holidays and weekends.
- Practice aggressive hospitality.
- Special projects as directed by management.
Qualifications
- Prior Housekeeping Supervisory Experience in Hospitality preferred.
- High School Diploma or GED / College Degree preferred.
- Must be highly motivated and have the ability to Multi-task.
- Must be able to work independently.
- Must have the ability to lead, motivate and develop others.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
