What are the responsibilities and job description for the Bellperson - Full Time position at Omni Hotels & Resorts?
Location
Omni Tucson National Resort & Spa
Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.
The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.
Job Description
To assist in the transport of members or guests vehicles and any items they may have, ensuring that their arrival and departure experience is pleasurable and informative.
Responsibilities
Essential Job Functions:
- Demonstrate and maintain 4-Diamond standards of service and on a daily basis.
- Greet all guests in a friendly, warm manner welcoming them to the Resort.
- Assist guests with luggage as needed during check in/ check out process.
- Orient guests to room amenities.
- Provide guests with directions and information about the Resort and surrounding area.
- Efficiently and safely park and retrieve guest vehicles.
- Assist with delivering packages to rooms.
- Deliver newspapers to guest rooms.
- Shine shoes upon request.
- Assist in resolving and accommodating requests for guests and members.
- Follow all company policies and procedures., including hotel key policies.
- Responsible for a clean and neat appearance of uniform, wearing name tag.
- Assist in keeping lobby/main drive clean and tidy.
- Maintain ongoing knowledge of all Club events, promotional programs, amenities and services offered at the Resort and Club.
- Understand all emergency procedures.
- Complete other duties as assigned by management.
Qualifications
Qualifications:
- Maintain a high propensity for customer service.
- Willingness to work extended hours when needed, depending on business demands.
- Willingness to work in various weather conditions.
- May require working overnight shift.
- Must be 21 years of age or older.
- Must possess a valid driver license and be able to pass a Motor Vehicle Report.
Physical Requirements:
- Ability to stand for the duration of an entire shift.
- Ability to walk, run, bend, push, pull and lift moderate to heavy weight.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
