What are the responsibilities and job description for the Bellperson|PT position at Omni Hotels & Resorts?
Location
Dallas Hotel
The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.
The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.
Job Description
The Night Bellperson is responsible providing friendly and efficient service during the arrival and departure process for guests during the overnight hours, including greetings, parking and retrieval of vehicles, delivery and storage of luggage.
Responsibilities
- Warmly greeting all guests.
- Assisting guests with luggage.
- Completing parking forms to include physical vehicle inspection. Parking guest’s vehicles in a safe manner.
- Retrieval of vehicles in an urgent manner.
- In-room deliveries of amenities.
- Must have complete knowledge of service time, menu, and specials.
- Prepare, deliver and service orders.
- Always inquire if additional service is needed.
- Responsible for each check.
- Responsible for pick-up tables and trays.
- Responsible for set-up, delivery and presentation of VIP amenity.
- Responsible for hospitality set-up.
- Must consult with supervisor on any food pick-up difficulty.
- Complete all side duties as assigned.
- Must minimize breakage.
- Attend all designated staff meetings and training sessions.
- Responsible for select guest pick up, and drop off (if needed), and setup.
- Delivery of newspapers and express check-out folios to guestrooms.
- Staging cars for departures.
- Keeping guest’s keys secure at all items.
- Ample knowledge of property layout, activities, outlets and hours of operation.
Qualifications
- High School graduate or equivalent; Two years of college education preferred
- Valid drivers’ license and clean driving record; ability to learn to drive manual vehicles.
- Experience in the hospitality industry preferred.
- Excellent oral and communication skills; excellent customer service skills.
- Willingness to work flexible schedule including mornings, nights, holidays and weekends; comfortable standing for long periods of time and working in all types of weather conditions.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
