What are the responsibilities and job description for the Bellperson position at Omni Hotels & Resorts?
Location
San Francisco Hotel
Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.
The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.
Job Description
To ensure guests’ arrival and departure experience is pleasurable and informative
Responsibilities
- Demonstrate and maintain 4-Diamond standards of service and on a daily basis.
- Greet all guests in a friendly, warm manner welcoming them to the Hotel.
- Assist guests with luggage as needed during check in/ check out process.
- Orient guests to room amenities.
- Provide guests with directions and information about the Hotel and surrounding area.
- Assist with delivering packages to rooms.
- Assist in resolving and accommodating requests for guests and members.
- Follow all company policies and procedures., including hotel key policies.
- Responsible for a clean and neat appearance of uniform, wearing name tag.
- Assist in keeping lobby/main drive clean and tidy.
- Maintain ongoing knowledge of all events, promotional programs, amenities and services offered at the Hotel.
- Understand all emergency procedures.
- Complete other duties as assigned by management.
Qualifications
- Maintain a high propensity for customer service.
- Willingness to work extended hours when needed, depending on business demands.
- Willingness to work in various weather conditions.
Physical Requirements:
- Ability to stand for the duration of an entire shift.
- Ability to walk, run, bend, push, pull and lift moderate to heavy weight.
Working Environment:
- Interior and exterior of hotel and exposure to weather conditions.
Pay rate: $18.05 - $24.07/hour
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Salary : $18 - $24
