What are the responsibilities and job description for the Business Travel Sales Manager position at Omni Hotels & Resorts?
Overview
Omni Tempe Hotel at ASU
Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!
Job Description
The Business Travel Sales Manager is responsible for driving revenue growth by building and maintaining strong relationships with corporate clients and travel managers. This role focuses on securing and managing preferred corporate accounts, negotiating rates, and developing sales strategies to increase market share within the business travel segment. The ideal candidate will possess exceptional communication skills, a proven track record in sales, and a passion for delivering outstanding client service.
Responsibilities
- Fully develop and manage Corporate Transient market segments (LRA/NLRA, Consortia) and achieve room night and revenue goals for all segments.
- Emphasize higher rated, less price sensitive business traveling on shoulder days of the week.
- Maintain weekly telephone and outside solicitation, travel agency presentations.
- Develop new accounts and maintain growth of existing accounts.
- Responsible for maintaining relationships with Omni Hotels & Resorts Global Business Travel Team and responding to all incoming Global team requests.
- Responsible for completing and implementing all RFPs.
- Local accounts: responsible for total account management, which includes ensuring local contracts are in place, account management and servicing the needs of these local contacts.
- Participate in weekly marketing and rooms merchandising meetings, monthly sales meetings, stand up daily and monthly sales meetings as assigned by the Director of Sales & Marketing
- Responsible for maintaining all Business Travel reporting on a weekly and monthly basis.
- Attend monthly corporate negotiated account conference calls with corporate office.
Qualifications
- Must have at least 2 years of hotel sales experience (BT experience preferred).
- Hospitality degree preferred.
- Strong analytical and researching skills to identify prospective customers.
- Ability to manage multiple priorities and re-prioritize when necessary.
- Must have experience in 'cold call' solicitation, site inspections/visits with clients, and contract negotiations.
- Strong customer service and rapport building skills.
- Experience with Salesforce is preferred.
- Must be willing to travel to represent the Hotel during Trade Shows/Conventions.
*This position is a full-time, on-site position with no work from home flexibility.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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