Catering & Convention Services Coordinator

Location

The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it’s the new social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel’s 24,000 square feet of meeting space provide endless opportunities for events.

The brand new, multi-use campus in development with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire development is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.

Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the new Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.

The brand new, upscale Omni Frisco Hotel embodies true Texas charm and sophistication.

Staying true to Omni’s local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

Job Description

The Sales & Catering Coordinator is responsible for accurately completing a variety of administrative duties requested by colleagues with the Sales and Marketing Divisions in order to provide timely and professional service to our guests.

Responsibilities

• Schedules and prioritizes work load to meet deadlines of all managers. 
• Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
• Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.
• Professionally answers calls to the sales office and accurately takes messages, as applicable. 
• Ensures that all managers receive messages in a timely manner. 
• Enters group information (sites, resumes) in computer database.
• Assists in generating proposals with information accurate and specific to each client.
• Assists with site inspections.
• Gathers materials and mails packages to clients as necessary.
• Takes detailed inquiry leads and submits to appropriate manager.
• Inputs amenities into compute for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
• Takes minutes at meetings as directed.
• Other duties as assigned.

Qualifications

• Ability to effectively use Microsoft Word, Publisher, Outlook, and Excel is required.
• Previous knowledge of Delphi, Opera and Synergy is preferred.
• Must have good organizational skills and be able to multitask.
• Previous hospitality or administrative experience is required.
• Previous experience working in an upscale hotel is preferred.
• Ability to effectively communicate in written and spoken English is required.
• Experience in a sales environment is strongly preferred
• Bachelor’s degree is preferred.