Catering Sales Manager

Overview

Providence Hotel

The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants. The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”.

Job Description

The Catering Sales Manager is responsible to detail and service events related to group functions based upon business demands. To merchandise as skillfully as possible the hotel function space in order to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience.

Responsibilities

• Solicitation of direct-selling in the local, Corporate Catering market.
• Event planning and detailing for booked events
• Responsible for booking and detailing all In-house Weddings
• Maximize Catering revenues wherever possible and minimize erosion of check averages from   price-sensitive groups. Communication of function-arrangement to all responsible hotel departments.
• Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
• Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
• Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
• Physically double-check all function arrangements against specifications of client. Correct where necessary.
• Client contract and effective communication to ensure repeat bookings.
• Update and increase client prospects through active prospecting
• Maximize revenues for the hotel through up-selling techniques.
• Other duties as assigned by management

Qualifications

• Degree in hospitality or related field preferred.
• Minimum of 1 year hotel sales/catering experience.
• Knowledge of the operations of the hotel industry. 
• Dynamic, enthusiastic, creative  leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed. 
• Excellent written and verbal communication skills, with the ability to demonstrate warmth and empathy when engaging with others. 
• Must have proven selling, negotiating and presentation skills. 
• Requires knowledge of advanced sales techniques. 
• Highly developed customer service skills with strong attention to detail.   
• Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred. 
• Must be able to work a flexible schedule including nights, weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.