What are the responsibilities and job description for the Convention Services Administrative Assistant position at Omni Hotels & Resorts?
Location
Serving as a cornerstone of northern Atlanta’s newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining.
Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant.
Job Description
The Coordinator handles all administrative duties required by the Convention Services and Catering Sales department in order to provide superior services to our guests.
Responsibilities
•Schedules and prioritizes work load to meet deadlines of all managers.
•Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
•Maintains reader files.
•Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.
•Checks own mailbox in the morning and afternoon.
•Answers calls to Convention Services and Catering Sales Managers by third ring when managers are not available.
•Ensures that all managers receive messages in a timely manner. (Messages to include name and phone, group or company name, number of caller, date and time call received.)
•Enters group information (sites, resumes) in Access.
•Enters work orders in Synergy as directed by managers.
•Gathers materials and mails packages to clients as necessary.
•Takes detailed Catering Sales inquiry leads and submits to appropriate manager.
•Inputs amenities into Alice for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
•Processes outgoing mail.
•Takes minutes at committee/assistant meetings as directed.
•Participates in schedule rotation for late coverage on days the office closes early.
Qualifications
- Must be able to work alone as well as work well with others.
- Must have good communication skills.
- Must be extremely computer savvy (Microsoft Word, Publisher, Outlook, Express, Excel).
- Previous knowledge of Delphi, Opera and Synergy preferred.
- Must have good organizational skills.
- Up 1 to 2 Years of Hotel Operations or Administrative Experience
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
