Director of Catering and Convention Services

Overview

Fort Lauderdale Hotel

Opening in Fall 2025, Omni Fort Lauderdale will provide South Florida with 120,000 square feet of event space, new food and beverage options, a Natural Spring inspired full-service spa and entertainment pedestrian plaza featuring high-end shopping, amphitheater, charter boat docking and beautiful promenade. The new iconic landmark offers unforgettable views of the Atlantic paired with unrivalled convenience and intelligently designed meeting spaces. The hotel will be directly connected to the Broward County Convention Center, immediately adjacent to Port Everglades cruise terminal and less than two miles from Fort Lauderdale Airport.

Job Description

Omni Fort Lauderdale is seeking an expereinced and detailed Director of Catering and Convention Services to join and build the opening team of our brand-new luxury resort!

This position oversees the Convention Services Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience.

Location: On-property in Fort Lauderdale, FL

Responsibilities

• Ensure catering sales meet budgeted levels.
• Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department.
• Prospect and establish an expanding base of accounts.
• Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately.
• Continuously monitor and evaluate the level of service maintained by the Banquet Department.
• Ensure that the department’s standards are met and that all company policies and procedures are adhered to.
• Attend/Conduct all designated Sales and Banquet meetings.
• Plan, evaluate, organize and direct the activities of the Convention Services Managers.
• Establish and maintain a rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department.
• Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis.
• Prepare Catering Sales Action Plans, on a quadrimestral basis to focus on client needs and maximize gap periods.
• Prepare six months rolling forecast and analysis.
• Have a working knowledge of Food & Beverage product offerings.
• Attend weekly staff and group resume meetings.
• Tours the hotel function space and spot checks meeting room setups.
• Ensure that all file turnover requirements are fulfilled.
• Oversee the coordination of the Delphi Function Diary.
• Attend out-of-hotel meetings as required.

Qualifications

• 10 years of Hotel Sales, Catering & Convention Services experience required.
• High school diploma or equivalent. College degree preferred.
• Knowledge of the operations of the hotel industry.
• Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshot when needed.
• Must have proven selling, negotiating and presentation skills.
• Highly developed customer service skills with strong attention to detail.
• Must be proficient in computer operations, BEO’s, company approved spreadsheets and word processing.
• Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
• The ability to delegate, effectively train and coach.
• Must be able to work a flexible schedule including night, weekends and holidays.
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com