Director of Housekeeping | La Mansion

Overview

Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city’s rich history and authentic character, the Omni Louisville transforms one of the city’s most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.

The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city’s heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel’s Speakeasy and bowling alley.

Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers’ coffee, baked bread, and smoked barbeque.

Job Description

The Director of Housekeeping's main responsibilities include: to manage, direct, and coordinate all functions of the Housekeeping and Laundry departments; to maintain impeccable levels of cleanliness and upkeep; to ensure cost controls are in place; and to support a positive work environment for all associates.

Responsibilities

• Maintains standards of cleanliness and a consistent guest experience by executing all Omni Hotels facility standards and guidelines
• Ensures a smooth, efficient, and economic operation in the Housekeeping and Laundry departments
• Monitor the preventative Maintenance program throughout the hotel
• Maintain a highly motivated and trained staff that continually strives for excellence in service and cleanliness
• Constantly monitor and control all labor cost for Housekeeping and Laundry departments, achieving targeted payroll
• Maintain Housekeeping turnover to an acceptable level
• To maintain close coordination, communication, and interaction with front office, to ensure rooms are available for sale, and with Engineering to ensure guest room and all public areas are at peak operative levels
• Assist with budget process as required by the Director of Rooms
• Directly control the issuance and retrieval of associate uniforms
• Monitor all guest requests to ensure they are met within the prescribed time limits
• Inspect and tour all public areas several times daily
• Conduct monthly OST meetings

Qualifications

• Must have at least 2 years of management experience in full service hotels preferably in Housekeeping
• High School Diploma or GED required; College Degree preferred
• Must be highly motivated and have the ability to multi-task
• Strong verbal and written communication skills
• Must have the ability to lead, motivate and develop others
• Must be able to work flexible shifts including nights, weekends, and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

End of Job Description