Food and Beverage Leader in Development (Center of Excellence)

Location

The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it’s the new social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel’s 24,000 square feet of meeting space provide endless opportunities for events.

The brand new, multi-use campus in development with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire development is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.

Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the new Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.

The brand new, upscale Omni Frisco Hotel embodies true Texas charm and sophistication.

Staying true to Omni’s local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

Job Description

This position is responsible for ensuring proper training and supervision of all personnel. The Food and Beverage Operations LID is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. The Leader in Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue.  The Food & Beverage Operations LID will spend time each week assisting each department in Food & Beverage, and complete contracts throughout the training property.  Upon completion of the LID program, the Food & Beverage LID will move into a managerial role at an Omni property, so the successful candidate will be relocatable.  Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division.  

Responsibilities

• Responsible for assigned shift, assisting in overall management.
• Assist in overall supervision of the department as outlined in manager’s job description.
• Complete environmental checklist for dining room.
• Spot check liquor pars and order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach and correct staff’s service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room, mini bar and room service.
• Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.
• Complete administrative tasks.
• Follow up on over/short reports.

Qualifications

• Previous Food and Beverage experience required, preferrably in luxury hotel/convention hotel setting.
• 4 year college degree required, preferably in a related field.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule, 47.50 hours a week including weekends and holidays.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Alcoholic beverage service training required.
• Must be able to relocate upon completion of the program.
• Must reside within 75 miles of the hotel.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.