What are the responsibilities and job description for the Lifted Food Runner | Seasonal position at Omni Hotels & Resorts?
Location
The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.
Job Description
The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal!
Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.
Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.
The Food Runner is responsible for providing consistent, efficient, personalized and prompt food and beverage service in our restaurant, while ensuring that Omni Hotel & Resort standards are always met.
Responsibilities
- Greet guests when entering the rooms with a pleasant smile and superior customer service.
- Set up according to type of event and service standards.
- Take orders and answer questions/offer suggestions on menu selections.
- Communicate with culinary team regarding meal requirements, allergies, dietary needs, and special requests.
- Record transaction in MICROS system at time of order.
- Present accurate check to guest and process payment.
- Maintain cleanliness of work areas throughout the day.
- Clean and set up.
- Complete closing duties.
- Perform any other duties required by management.
Qualifications
- 1 years of food/beverage service preferred.
- Knowledge of food and beverage service.
- Good verbal and written skills.
- Knowledge of Micros preferred
- Ability to always maintain a positive and professional demeanor and composure.
- Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging, and personalized service.
- Must be able to work a variety of shifts, including weekends and holidays.
- Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
- Computer literacy to include Payroll systems, Micros, POS systems
- Serve Safe certified | Unexpired TIPs required.
PERKS AND BENEFITS:
- A culture of fun, inclusion, and growth
- Complimentary meals
- Performance-driven, ALL-IN culture
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
