What are the responsibilities and job description for the Overnight Security Supervisor position at Omni Hotels & Resorts?
Location
The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.
Job Description
The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal!
Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.
Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.
As a Loss Prevention Supervisor, this role is responsible for assisting in directing and administering the implementation of all safety operations to ensure that the guests, associates, and property are maintained in a safe and secure environment, and that all guest and associate situations are resolved in a timely manner.
Responsibilities
- Reviews all reports completed by Security officers to ensure accuracy and timely submission.
- Monitors all traffic in the lobby, restaurant, restrooms, parking area, bars, and back of the house area.
- Ensures thorough and complete investigation for all incidents incurred by guests and associates (i.e., losses, thefts, accidents). Complete within 48 hours.
- Maintains surveillance procedures through-out the property.
- Ensures that all phases of the key control program are maintained, and any discrepancies noted are investigated thoroughly and reported to the Managing Director and Director of Engineering.
- Must maintain comprehensive understanding of all emergency procedures and radio codes.
- Ensures that all hotel service levels are maintained and aids when necessary.
- Acts as the hotel representative when resolving guest problems and concerns.
- Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
- Liaise with all department heads to ensure hotel associates are adhering to established safety and security procedures.
- Responsible for ongoing Security department training.
- Attend all required department trainings and meetings.
Qualifications
- Previous security experience required.
- Previous Hotel/Lodging experience required.
- Red Cross and First Aid Certified.
- ServSafe Alcohol certified
- Be available 24 hours a day for genuine emergencies within the property.
- Must be able to stand and walk for an entire shift.
- Must be able to lift moderate to heavy weight.
- Must be able to work a variety of shifts, including weekends and holidays.
- Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
PERKS AND BENEFITS:
- A culture of fun, inclusion, and growth
- Complimentary meals
- Health Insurance and matching 401(k) after one year
- Generous Paid Time Off offered after 90 days
- Performance-driven, ALL-IN culture
- Discounted associate rates at Omni properties nationwide
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
