What are the responsibilities and job description for the Retail Sales Agent position at Omni Hotels & Resorts?
Location
Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
We're looking for a proactive Retail Sales Agent to join our team on a part-time basis. Responsibilities include assisting customers in product selection, from introduction to sale and beyond, ensuring timely and excellent service. The role involves attending vendor clinics and employee training sessions to enhance the development of the retail team and responding to customer requests promptly with exceptional guest service skills. Additionally, the Sales Agent will assist in receiving merchandise, pricing, merchandising products on the floor, and managing back stock inventory. They will also help with daily replenishment of back stocked products, participate in monthly inventory, and maintain a clean atmosphere in the store. Ideal candidates will have a good understanding of sports activities related to the products being sold, including golf, tennis, and skiing, and be able to contribute to the team effort by accomplishing related tasks as needed.
Join our team at Omni Hotels & Resorts and unlock a world of exclusive perks designed to enhance your lifestyle. Enjoy:
- Complimentary Skiing and Riding
- Complimentary Golf
- Associate Room Discount Rates at all Omni Properties
- 25% off Food & Beverage at our Outlets (excluding alcohol)
- 25% off Retail Purchases
- 25% off Spa Services
- Discounts on Ski & Golf Rentals, Canopy Tours, and Other Activities
Join us and experience a workplace where exceptional perks are just the beginning of an extraordinary journey.
Responsibilities
- Assist customers in product selection in every aspect in a timely fashion. Follow through on sales from introduction of product through sale and beyond when needed.
- Attend all vendor clinics and employee training that will enhance the development of the Retail team.
- Responds to customers requests in a timely fashion and with excellent guest service skills.
- Assist in receiving of all merchandise, including pricing, merchandising product on floor and warehousing back stock.
- Assist in daily replenishment of back stocked product to the sales floor.
- Assist in taking monthly inventory.
- Ensures the store maintains a clean atmosphere by adhering to an established cleaning schedule and taking initiative to maintain an outstanding shop appearance.
- Must have an understanding of sports activities for which products are being sold. This includes golf, tennis, and skiing.
- Contributes to team effort by accomplishing related results as needed.
Qualifications
- Candidate must be able to work a flexible schedule including nights, weekends and holidays.
- Candidate must be able to stand for long periods of time.
- Candidate must have excellent customer service skills.
Omni Hotels and Resorts is an Equal Opportunity Employer.
