What are the responsibilities and job description for the Shuttle Driver position at Omni Hotels & Resorts?
Location
Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
Become a Shuttle Driver and provide exceptional transportation services by driving guests to designated destinations in a timely and safe manner. With commercial driving expertise, greet guests warmly, maintain vehicle cleanliness, and ensure adherence to safety protocols, contributing to a memorable guest experience. Additionally, assist with front entrance upkeep, emergency procedures, and familiarity with hotel amenities to uphold high service standards.
Our team members enjoy a wealth of benefits and perks, including:
- Comprehensive healthcare coverage with options for medical, dental, and vision plans.
- Paid time off for relaxation and rejuvenation.
- Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
- Complementary Golf, Skiing and Riding.
- Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
- Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.
Join us and thrive in an environment where your well-being is valued and supported.
Responsibilities
- Drive Shuttle bus vehicle to and from designated destinations in a timely manner
- Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic
- Greet guests and provide on boarding assistance
- Ensure cleanliness of town car vehicle; including interior and exterior
- Inspect vehicle daily and report any damage or safety concerns immediately to management
- Maintain accurate log of vehicle maintenance
- Report any safety concern immediately to management
- Maintain accurate log of services rendered
- Create memorable experience during transportation service
- Maintain 4-Star/4-Diamond standards of guest service.
- Accept other special duties as requested by management.
- Assist in keeping front entrance clean and tidy
- Understand all emergency procedures
- Understand all amenities and services offered at the Hotel and local area
- Understand all Moments of Service scenarios
Qualifications
- Valid New Hampshire Commercial Drivers License required
- Customer Service Oriented
- Must pass pre-employment drug screen
- Outgoing, friendly personality
- Flexible schedule; including days, nights, weekends, and holidays
- Ability to lift 50 lbs.
- Ability to sit or stand for long periods of time
- Ability to bend in order to lift heavy items
