What are the responsibilities and job description for the Special Events Attendant|On Call position at Omni Hotels & Resorts?
Location
The Homestead
Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.
Job Description
The Omni Homestead Special Events Attendant is dedicated to providing quality service that exceeds Guest and Member expectations. The attendant works to create guests for life, by proactively embracing The Omni Homestead service standards, adhering to safety regulations, and gaining the knowledge to assist guests with all needs.
Responsibilities
- Consistently demonstrate and own any and all tasks.
- Ensuring that warmth, personalization, proactivity and awareness are utilized in all interactions with Omni guest and members
- Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.
- Know and share information about the resort and activities, demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners
- Set up and facilitation of Special Events including children’s crafts, cookie decorating, painting activities, tiedye,, bingo, family game nights, limbo, lawn games, etc
- Register and check guests in for events using Resort Suite
- Clean and sanitize event spaces before and after guest arrival
- Help with daily operations of Special Event weekends, including but not limited to setup, registration, ringing up tickets, booking events, tearing down, etc
- Working weekends and holidays is required for this position.
- Opportunities may arise where attendants are asked to dress up as characters for various events
- and any other task assigned by management
Tools and Equipment:
- Craft Supplies (glue dots, foam, Popsicle sticks, beads, construction paper, glue gun, paint, dye, etc.)
- Bell carts, dolly cart, and wagons
- Computer
- Telephone
- Printer
- Puzzle, Bingo, Lawn Games
- Costumes
- Inflatable Movie Screen/Projector/DVD player
Working Environment:
The Special Events Attendant should be prepared to work both indoors and outdoors, spending the majority of the shift on their feet.
Qualifications
- ability to sit or stand or walk for most of the shift
- lift over 15 pounds
- customer service skills
- working weekends and holidays are required
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
