What are the responsibilities and job description for the Valet Attendant/Bell person position at Omni Hotels & Resorts?
Location
Corpus Christi Hotel
Located in the lively downtown Marina District, the four-diamond Omni Corpus Christi Hotel offers newly renovated rooms with spectacular views of the Corpus Christi bay. Situated along 131 miles of Texas coast, there are virtually limitless choices for water sports, including year-round sailing, swimming, snorkeling and some of the worlds beat deep-sea fishing. All are just moments away from this spectacular Corpus Christi hotel.
The Omni Corpus Christi Hotel associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Corpus Christi Hotel may be your perfect match.
Job Description
To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.
Responsibilities
- Valet and retrieve vehicles for guests
- Assist, retrieve and load luggage for guests
- Utilize bell carts effectively and with caution
- Use friendly and appropriate expressions when engaging guests
- Be fully acquainted with the different points of interest
- Ensure that the public areas, bell closet are maintained, clean and tidy
- Follow-up with guest complaints to ensure that any problems are resolved
- Direct guests to the Front Desk or meeting rooms
- Call taxis and/or shuttle for guests as needed
- Notify the Front Desk and Guest Services of VIP arrivals whenever possible
- Engage in conversation with as many guests as possible
- Attend all designated staff meetings and training sessions
- Complete all tasks assigned by manager
- Aid guests in locating other areas of the hotel (walk them to destination if possible)
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications
- Must be 21 years of age
- Must have no more than 1 motor vehicle violation in the last recent 2 years
- Must have a valid TX Driver License
- Must be able to lift 50 lbs, push/pull 150 lbs
- Excellent customer service skills
- Must have strong communication, presentation, training and organizational skills
- Maintain a professional business appearance, attitude and performance
- Must be able to work a flexible schedule including weekends and holidays
- Candidates must be able to speak fluent English
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
