What are the responsibilities and job description for the Valet/Bell Attendant position at Omni Hotels & Resorts?
Location
Mokara Hotel and Spa
The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.
The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.
Job Description
To provide responsible care of luggage service, parking/return of vehicle, keys, and prompt, courteous service for all guests throughout the hotel stay. The Valet | Bellperson should ensure pleasurable accommodations and efficient handling of all guest needs.
Responsibilities
- Follow Moments of Service or Forbes standards during every interaction with guests
- Assist guest with parking their motor vehicle which involves issuing a claim ticket, and parking that vehicle in a designated parking space. This includes the ability to operate all standard motor vehicles, safely and in very limited parking area
- Retrieve guest’s vehicles
- Assist guests with luggage when necessary
- Delivering of messages
- Recommending different dining establishment, entertainment spots, and shopping centers
- Employee would also be asked during peak times to assist as a bell person if needed
Qualifications
- Previous customer service experience
- Previous valet experience preferred
- Excellent grooming and body language to represent the brand
- Ability to work outdoors in all weather conditions
- Ability to lift 50 lbs frequently and work on feet entire shift
- Must be able to drive manual and automatic transmission
- Must have a valid driver’s license
- Must have an excellent driving record (less than 2 moving violations in the last two years)
- Must be at least 21 years of age
- Must have alcohol training certification (TABC)
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
