What are the responsibilities and job description for the Food and Beverage Supervisor position at Omni Hotels?
Location : The Homestead
Our employees are what make The Omni Homestead what it is. Since 1766, theyve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homesteads associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.
Job Description :
This position is responsible for ensuring proper training and supervision of all personnel. The restaurant supervisor is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Responsibilities :
- Responsible for assigned shift, assisting in overall management..
- Assist in overall supervision of the department as outlined in managers job description.
- Complete environmental checklist for dining room.
- Spot check liquor pars and order daily supplies.
- Hold pre-meal meetings.
- Follow up on established training steps.
- Handle guest comments and complaints and ensure guest satisfaction.
- Communicate with guests and receive feedback.
- Stay on the floor during peak hours.
- Observe, teach and correct staffs service.
- Examine food preparation and beverage presentation.
- Maintain condition of dining room, lobby lounge, morsels, mini bar and room service.
- Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
- Participate in interviewing new employees as needed.
- Prepare maintenance request and follow-up.
- Monitor food and liquor requisitions and food waste.
- Check bar controls, shot glass use, red lining, and bottles totally empty daily.
- Monitor labor and payroll costs.
- Must be familiar with and adhere to all liquor liability laws :
- Dram Shop Act - Prohibiting the sale / service of alcohol to intoxicated guests.
- Prohibiting the sale / service of alcohol to minors.
- Must know emergency procedures (including CPR) and work to prevent accidents.
- Perform any other reasonable duties assigned by management.
- Monitor flow of Associates in any area worked (arrival / departure / timeliness)
- Flex and flow to business levels in the shift for the shift
- Active in all areas of Food & Beverage as support
- Actively participate in MOS audits for service Associates
Tools and Equipment :
Working Environment :
Qualifications :
Omni Hotels & Resorts is an equal opportunity / AA / Disability / Veteran employer. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
