What are the responsibilities and job description for the System Administrator L3 position at Omni Inclusive?
Job Summary :
Seeking a highly skilled and experienced System Administrator at Level 3 to lead our advanced system administration efforts. The ideal candidate will play a critical role in designing, implementing, and optimizing our Windows based infrastructure, should possess excellent problem-solving skills, and the ability to mentor junior team members.
Responsibilities :
- Lead the design, implementation, and maintenance of complex Windows-based systems, including servers, clusters, and virtualized environments.
- Provide expert-level technical support for escalated incidents and complex service requests, collaborating closely with Level 1 and Level 2 teams.
- nalyze and resolve critical system and application issues, ensuring high availability and performance of the windows infrastructure.
- rchitect and manage Active Directory and related services, including integration with other enterprise systems.
- Develop and implement best practices, ensuring the integrity and confidentiality of the Windows environment.
- Collaborate with cross-functional teams to plan and execute system upgrades, migrations, and patch management.
- Design & implement disaster recovery & business continuity solutions for Windows environments.
- utomate repetitive tasks using scripting languages (e.g., PowerShell) to improve efficiency and manual intervention.
- Mentor and provide technical guidance to Level 1 and Level 2 System Administrators, advancing their professional growth.
- Stay up to date with emerging technologies, industry trends and best practices in Windows system administration.
- Strong understanding of network and server security including CIS, SSL / TLS, IPSEC, etc.
- Handle escalations, work closely with customers and provide RCA for the issues within SLA.
- Review performance of the team and share details with customers.
