What are the responsibilities and job description for the 1099 Customer Support for Small Business - US! $16/hour - $700 Incentive - Start 12/20 - 2143 position at Omni Interactions?
Job Overview
Join Omni as an Independent Contractor providing exceptional customer support for prestigious Fortune 500 clients. In this role, you will manage inbound phone calls, chat inquiries, and email correspondence, delivering quality service in a fast-paced environment.
Key Responsibilities
Working with Omni paves the way for professional advancement, giving you invaluable experience in customer relations while engaging with prominent industry leaders.
Company Culture And Values
At Omni, we champion flexibility and independence, allowing you to work from home. Our collaborative atmosphere emphasizes effective communication and responsiveness, fostering a supportive framework for delivering outstanding customer service.
Compensation And Benefits
Join Omni as an Independent Contractor providing exceptional customer support for prestigious Fortune 500 clients. In this role, you will manage inbound phone calls, chat inquiries, and email correspondence, delivering quality service in a fast-paced environment.
Key Responsibilities
- Deliver high-quality customer service through various communication channels, including phone, chat, and email.
- Address customer inquiries promptly and professionally.
- Maintain detailed documentation of customer interactions.
- Collaborate with team members to enhance service efficiency and effectiveness.
- Strong verbal and written communication abilities.
- Excellent problem-solving skills.
- Capability to multitask and manage several inquiries concurrently.
- Familiarity with customer service platforms is advantageous.
- Adaptability to diverse customer service scenarios.
- Previous experience in customer service is preferred but not essential.
- Strong interpersonal skills with patience and empathy.
- Capacity to work independently as well as part of a team.
- A high school diploma or equivalent is required; additional customer service training is beneficial.
Working with Omni paves the way for professional advancement, giving you invaluable experience in customer relations while engaging with prominent industry leaders.
Company Culture And Values
At Omni, we champion flexibility and independence, allowing you to work from home. Our collaborative atmosphere emphasizes effective communication and responsiveness, fostering a supportive framework for delivering outstanding customer service.
Compensation And Benefits
- Competitive hourly rate of \(16, complemented by a \)700 incentive.
- Flexible scheduling to support work-life balance.
- Opportunity to work alongside esteemed Fortune 500 companies, enhancing your professional network.
Salary : $16
