What are the responsibilities and job description for the Remote Customer Service Contract Rep - Omni - $14 to $20 per hour - WEEKLY PAY - US - 2180 position at Omni Interactions?
Job Overview
Join Omni as a Remote Customer Service Representative and embark on an exciting journey as an independent contractor. This role offers you the unique opportunity to engage with a diverse clientele, including prominent Fortune 500 companies, while enjoying the flexibility of remote work.
Key Responsibilities
As a member of the Omni community, you will have access to a variety of contracts that allow you to select opportunities that support your professional development and enhance your skill set.
Company Culture And Values
Omni is committed to fostering a flexible and supportive work environment where independent contractors can create their own schedules to balance personal and professional commitments effectively.
Compensation And Benefits
Join Omni as a Remote Customer Service Representative and embark on an exciting journey as an independent contractor. This role offers you the unique opportunity to engage with a diverse clientele, including prominent Fortune 500 companies, while enjoying the flexibility of remote work.
Key Responsibilities
- Deliver outstanding customer service by managing inbound phone calls, responding to chat inquiries, and addressing emails.
- Maintain professionalism while assisting clients and adapting to various client needs and performance metrics for optimal results.
- Exceptional verbal and written communication abilities.
- Skilled in handling customer inquiries across multiple channels (phone, chat, email).
- Strong problem-solving capabilities with a customer-centric focus.
- Excellent time management and organizational skills.
- Prior experience in customer service or a related field is preferred but not mandatory.
- Technical proficiency to navigate various communication platforms is essential.
- A high school diploma or equivalent is required.
As a member of the Omni community, you will have access to a variety of contracts that allow you to select opportunities that support your professional development and enhance your skill set.
Company Culture And Values
Omni is committed to fostering a flexible and supportive work environment where independent contractors can create their own schedules to balance personal and professional commitments effectively.
Compensation And Benefits
- Contract earnings range from \(14 to \)20 per hour, varying by client.
- Pay is influenced by your performance when assisting customers, with additional incentives available based on client interactions and performance metrics.
Salary : $14 - $20
