What are the responsibilities and job description for the Remote Customer Service Contractor - $14 to $20 per hour - WEEKLY PAY - US - Omni - 2180 position at Omni Interactions?
Job Overview
Embark on a rewarding contracting journey with Omni, where your expertise in customer service will make a significant impact. As a member of our esteemed community of remote customer care contractors, you will gain exclusive access to a variety of open contracts with reputable clients.
Key Responsibilities
Joining Omni not only provides a platform to work with prestigious clients but also offers opportunities for professional development. Contractors can enhance their skill set in the customer service domain while potentially benefiting from performance-based incentives.
Company Culture And Values
At Omni, we promote a flexible and inclusive remote work environment that values the contributions of independent contractors. We are committed to supporting our contractors in achieving their professional goals while fostering a culture of collaboration and respect.
Compensation And Benefits
Embark on a rewarding contracting journey with Omni, where your expertise in customer service will make a significant impact. As a member of our esteemed community of remote customer care contractors, you will gain exclusive access to a variety of open contracts with reputable clients.
Key Responsibilities
- Deliver exceptional customer service by managing inbound phone calls, responding to chat inquiries, and addressing emails for Fortune 500 clients.
- Maintain a professional demeanor while assisting customers and adapting to specific client requirements.
- Showcase strong problem-solving skills and effective time management to enhance the customer experience.
- Outstanding communication abilities.
- Proficient in problem-solving and conflict resolution.
- Strong time management capabilities.
- Previous experience in customer service is advantageous.
- Must be a qualified independent contractor.
- A high school diploma or equivalent is required.
Joining Omni not only provides a platform to work with prestigious clients but also offers opportunities for professional development. Contractors can enhance their skill set in the customer service domain while potentially benefiting from performance-based incentives.
Company Culture And Values
At Omni, we promote a flexible and inclusive remote work environment that values the contributions of independent contractors. We are committed to supporting our contractors in achieving their professional goals while fostering a culture of collaboration and respect.
Compensation And Benefits
- Contract earnings range from \(14 to \)20 per hour, depending on client and performance metrics.
- Earnings are assessed based on call handling status and customer assistance effectiveness.
- Additional incentives may be available based on performance and client engagement.
Salary : $14 - $20
