What are the responsibilities and job description for the Remote Customer Service Contractor Role - US - $14 to $20 per hour - WEEKLY PAY - Omni - 2180 position at Omni Interactions?
Job Overview
Embark on your professional journey with Omni as a remote Customer Service Representative in a contractor role. Upon joining our esteemed community of remote customer care contractors, you will gain exclusive access to a variety of open contracts, providing you the flexibility to manage your work-life balance while serving Fortune 500 clients.
Key Responsibilities
Joining Omni offers you the chance to explore different contracts that can lead to further opportunities with various clients, allowing for personal and professional development within the customer service field.
Company Culture And Values
At Omni, we foster a culture of flexibility and independence, valuing high-quality customer service while promoting a supportive remote work environment. You will be part of a community that appreciates the contributions of its contractors.
Compensation And Benefits
Embark on your professional journey with Omni as a remote Customer Service Representative in a contractor role. Upon joining our esteemed community of remote customer care contractors, you will gain exclusive access to a variety of open contracts, providing you the flexibility to manage your work-life balance while serving Fortune 500 clients.
Key Responsibilities
- Deliver exceptional customer service via inbound phone calls, chat messages, and emails.
- Maintain professional communication while addressing customer inquiries.
- Adapt to various performance metrics set by different clients as needed.
- Strong communication abilities.
- Proficient in handling customer interactions across multiple platforms.
- Excellent customer service orientation.
- Flexibility to meet diverse client needs and performance benchmarks.
- Previous experience in customer service is advantageous.
- Ability to work independently in a remote environment.
- Must have a reliable internet connection and an appropriate home office setup.
- High school diploma or equivalent required.
Joining Omni offers you the chance to explore different contracts that can lead to further opportunities with various clients, allowing for personal and professional development within the customer service field.
Company Culture And Values
At Omni, we foster a culture of flexibility and independence, valuing high-quality customer service while promoting a supportive remote work environment. You will be part of a community that appreciates the contributions of its contractors.
Compensation And Benefits
- Earnings potential ranges from \(14 to \)20 per hour, depending on client contracts.
- Compensation is influenced by your performance metrics during customer interactions.
- Additional incentives may be available based on client-specific criteria.
Salary : $14 - $20