What are the responsibilities and job description for the Remote Customer Service Contractor - US - $14 to $20 per hour - WEEKLY PAY - Omni - 2180 position at Omni Interactions?
Job Overview
Join Omni as a Remote Customer Service Representative in a contractor capacity, where you will take the first step in your journey with us. As a member of our community, you will gain exclusive access to view a variety of open contracts and serve clients that include Fortune 500 companies.
Key Responsibilities
Working with Omni allows you to establish connections with prominent Fortune 500 clients, enhancing your professional network and opening doors for future career advancements in customer service and related fields.
Company Culture And Values
Omni prides itself on fostering a community of independent contractors, promoting a flexible and supportive work environment. We value adaptability and encourage contractors to design their schedules to fit their personal lives.
Compensation And Benefits
Join Omni as a Remote Customer Service Representative in a contractor capacity, where you will take the first step in your journey with us. As a member of our community, you will gain exclusive access to view a variety of open contracts and serve clients that include Fortune 500 companies.
Key Responsibilities
- Manage inbound phone calls, chat messages, and emails to deliver outstanding customer service.
- Maintain a professional demeanor while ensuring high levels of customer satisfaction.
- Operate within your chosen schedule to meet client requirements effectively.
- Exceptional verbal and written communication abilities.
- Strong customer service orientation and problem-solving skills.
- Capability to handle multiple communication channels, including phone, chat, and email.
- Preferred prior experience in a customer service role.
- Strong organizational skills with the ability to manage time efficiently.
- Self-driven and capable of working independently in a remote setting.
Working with Omni allows you to establish connections with prominent Fortune 500 clients, enhancing your professional network and opening doors for future career advancements in customer service and related fields.
Company Culture And Values
Omni prides itself on fostering a community of independent contractors, promoting a flexible and supportive work environment. We value adaptability and encourage contractors to design their schedules to fit their personal lives.
Compensation And Benefits
- Contractors earn between \(14 and \)20 per hour, with pay influenced by performance metrics.
- Additional incentives are available based on client satisfaction and individual performance.
Salary : $14 - $20